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Having problems getting my firefly hard drive to show in my computer.Device manager show the device but I can not get it to my files please help

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1. is the firefly working on other computers?
2. are you trying to use it in corporate computer? plugging usb devices may be restricted by a network administrator to protect corporate data.
3. is your usb adapter working. have you tried to plug another usb device to the same usb port?
4. how old is your system.? your system may be using usb 1.1 and your firefly may be using 2.0.. if that's the case you may have problems using your device in the that computer.
5. check your bios to make sure usb support is enabled in *********** board.
6, are you able to see your removable storage device (firefly) in My computer? if you do. what message do you get when double clicking in the icon to go into your device.

Posted on Sep 30, 2008

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