Question about HP LaserJet 1020 Printer

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Cannot access Properties Tab

I get this error when trying I click on the Properties tab
"function address 0xe692c37 caused a protection fault (exception code 0xc00000fd)."
I'm running Vista

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I don't know that this is something specific to Windows Vista. While researching your query, I've come up with conversations and multiple solutions, but usually involving networked printers and Windows 2000 servers and workstations.

It looks like the trigger for this problem can either be a recent Windows Update installation to your PC or installing new printer drivers. Have you installed either recently on your Vista computer?

I can give you the links to the potential solutions but both lead to rather lengthy discussions on internet forums, so be prepared to do I bit of reading. Unfortunately, I can't just pick out the one piece of information that represents the solution because different contributors offer different solutions, each which seems to work depending on circumstances. The best I can do is post the links and let you take it from there.

PCReview.co.uk

HP IT Resource Center

Wish I could do more to narrow down the solution for you. Like I said, the problems reported seem to be very similar but not absolutely the same. Hope this helps. Good luck.

Posted on Oct 06, 2008

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Posted on Jan 02, 2017

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1 Answer

What cause error 0x88 in printers


HI,
1.right click the printer and go to the properties.
2.click on the advanced tab and uncheck 'enabled printing features'
3.click on the general tab and click on 'printing preferences'
4.click on the 'advanced' tab and disable the 'print optimizations'
Read More.... HP Printer Support

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Why does my hp envy 5535 stops in middle of print job


Hi,
Please try following the steps below and let me know if that may help:
  1. Open the HP Envy 5535 software, then click the Printer Home Page (EWS) link.
  2. Click the Network tab.
  3. Click Networking , and then click Network Address (IP) .
  4. Click Manual IP , and then click Suggest a Manual IP Address . A manual IP address, Subnet Mask, and Default Gateway displays.
  5. Be sure to take a note of the IP address and Confirm the changes, then close the EWS page.
  6. From the HP Envy 5535 sotfware click the Utilities tab, then click on Update IP Address.
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  8. Open the control panel and go to Devices and Printers.
  9. Right click the HP Envy 5535 icon and select Printer Properties.
  10. Open the Ports tab.
  11. Click teh Add Port button, select Standard TCP/IP and click on New Port.
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Unable to write the file to "Destination Folder"


A recent (Dec 2015) Windows 10 update seems to have removed the access required for the service account used by Brother to write to the hard drive. This fixed the scan function for me...

  1. Navigate to the directory where you write the files (C:\Users\YourID\Pictures\ControlCenter3)
  2. Right click on the Scan directory and open Properties.
  3. Click Security tab.
  4. Click Edit
  5. Select WMPNetworkSvc
  6. Allow Full Control
  7. Click OK

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Need to change password on IR 5570 Address Do not know password to remote into address tab for IR 5570 How can I reset it?? Thanks Charles Dickey Controller Stewart Title of Albuquerque


there is a possiblitly that you can clear the passwords for the copier in service mode..... but weather it will remove the password for a mail box or not i can not say.

what you need to do to get into service mode is
hit the additional functions button....
then the 2&8 at the same time .
then the additional functions button again

this should bring up service mode

now you push the copier tab
then functions tab
then the clear tab
under the clear tab you will pwd clr try hitting it and click ok

hopefully that will clear the passwords but i can't make any promise's if it works for the address book

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1 Answer

Fsm 1608 not scan


Solution I:
========
Error 1068 'dependency service or group failed to start' :
==========================================
1. Click Start,
2. Click on System Configuration Utility.
3. This opens the System Configuration Utility.
4. Click the Services tab.
5. Make sure all the following services are turned on. To turn on a service, click to select the check box.
* Application Layer Gateway Service
* Network Connections
* Network Location Awareness (NLA)
* Plug and Play
* Remote Access Auto Connection Manager
* Remote Access Connection Manager
* Remote Procedure Call (RPC)
* Telephony
* LexBce Server (if you have it)
7. Click OK, and then click Restart.

After performing the steps check the functionality of the All-in-One. If the issue persist, perform the below steps.
NOTE: After each step, check whether the issue is resolved. Once the issue is resolved, you may stop troubleshooting.
If the issue persists perform the below steps provided in solution 2.
Solution II:
========
1. Go to Start > Run and type in services.msc then press Enter.
2. In the window that opens find "Print Spooler" on the right
3. Right-click "Print Spooler" and select "Properties".
4. Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".
5. Make sure the 2 text boxes underneath say "1" in them.
6. Click Ok until you are back at the Services window, close it and you're good to go.
7. Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.
Now when ever your Print Spooler craps out, it will automatically reset itself.
Now check the functionality.If the issue persists perform the below steps provided in Solution 3.

Solution III:
=========
Printer Spooler Error 1068:
1. Click on Start--> Run----> type msconfig.msc
2. Go to services tab and startup tab. Make sure that all items that starts with hp should be enabled.
3. On the Run box type services.msc
4. Look for print spooler and stop this service.
5. Open a command prompt windows and type the following:
sc config spooler depend= rpcss
6. Go back to services.msc (item 3) and start print spooler service.
7. Re-installe driver
If the issue still persists perform the steps provided in the below weblink.
Solution IV:
========
Perform the steps in the below link.
http://www.winhelponline.com/articles/9/1/

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2 Answers

E001 switch off the machine and on again


E001 is a fixing assy fault you have to clear the error in service mode after correcting the fault of course. I would try clearing the error code in service mode 1st. press *28* function tab clear tab error ok then restart copier

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1 Answer

Add a new email address


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or on the machine press "user functions",then tab address,then press address book,find free slot, press entry. there u will find space everything. after U enter just confirm that and that it.

Jul 14, 2009 | Toshiba E-STUDIO 450 Copier

1 Answer

I am getting this error after making some several print outs, PCL XL error Subsystem: TEXT Error: illegalfontData Operator: Text Positin: 324223


CAUSE: This error is usually caused by an issue with communication or an incompatibility between the Enhanced XL language and the software application that is associated with the file being printed.

WORKAROUND:
After attempting each item of the suggested workaround listed below, try to print a page using the software application or document in question. This will help determine if the changes made have caused the desired results to occur.

Item # 1
Connect the printer directly to the computer. Use an IEEE-1284 compliant cable. Try different IEEE-1284 compliant cables.

Item # 2
Use the control panel on the printer to turn off "High Speed" and "Advanced Functions" by performing the following steps:

a. Press the MENU key until "I/O MENU" appears in the printer display.
b. Press the ITEM key until "Parallel High Speed = Yes" appears in the printer display.
c. Press the VALUE key until "Parallel High Speed = No."
d. Press the SELECT key. An asterisk should appear in the display to the right of the message "Parallel High Speed = No*."
e. Press the ITEM key until "Advanced Functions = On" appears in the printer display.
f. Press the VALUE key until "Advanced Functions = Off."
g. Press the SELECT key. An asterisk should appear in the display to the right of the message "Advanced Functions = Off*."

Item # 3
Access the properties of the appropriate PCL6 printer driver by performing the following steps:

Windows 95
a. Click the "Start" button in the lower left hand corner.
b. Select "Settings" and "Printers."
c. From within the "Printers" window, place the mouse pointer over the printer icon, picture, or description, and press the right mouse key.
d. From the drop down menu, select "Properties."
e. In the window that pops up, click on the "Details" tab.
f. Click the "Port Settings" button located near the bottom of the window.
g. Click any check marks in the boxes to remove them.
h Click the button marked "OK".
i. This should return to the screen associated with the "Details" tab.
j. Click the "OK" button at the bottom of the screen to return to close the "Properties" windows and return to the windows desktop screen.

Windows NT 4.0
a. Click on the "Start" button in the lower left hand corner.
b. Select "Settings" and "Printers."
c. From within the "Printers" window, place the mouse pointer over the printer icon, picture, or description and press the right-mouse key.
d. From the drop down menu, select "Properties."
e. In the window that pops up, click the "General" tab.
f. Click the "Print Processor" button located near the bottom of the window.
g. Select "RAW" if it has not already been selected.
h. Click on the button marked "OK."
i. This should return to the screen associated with the "Details" tab.
j. Click the "OK" button at the bottom of the screen to return to close the "Properties" windows and return to the windows desktop screen.

Item # 4
Set the printer port to LPT1: (printer port).
a. Place the mouse pointer over the icon labeled "My Computer."
b. Press the right mouse key and select "Properties" from the drop down menu.
c. Click on the "Device Manager" tab.
d. Click on the "+" sign to the left of the "Ports (COM & LPT)" item listed under "Computer."
e. If "ECP Printer Port LPT1" is listed check the PC documentation for instructions or call the PC manufacturer for assistance in changing the printer port to "LPT1: (Printer Port)."

Item # 5
Update the version of the LPT.VXD currently on the system. To identify the current version of the lpt.vxd file in use on the system, perform the following steps:
a. From the Windows 95 desktop, select Start, Find, Files, and Folders.
b. In the "Named" area, type: lpt.vxd.
c. Select Find Now.
d. Once the file is located, right-click the filename and select Properties.
e. Select the Version tab. Contact the manufacturer of the personal computer for information on obtaining the most current version.

Item # 6.
Isolate the driver from the Windows (NT or 95) operating system.
a. Open the application in question.
b. Select "File" then "Print."
c. In the upper "Printer" section, below the "Properties" button, a checkbox is located.
d. Click the check box to the left of "Print to File" and verify that a checkmark appears.
e. Click "OK."
f. Select the "C:\Windows\Temp" directory and name the file "Test."
g. Click "OK."
h. Close all applications that are open.
i. Click the "Start" button in the lower left hand corner of the desktop.
j. Select "Shutdown" from the menu.
k. Click the radio button to the left of the selection "Reboot into MS-DOS mode."
l. When the computer reboots, something like "C:\WINDOWS>_" should appear on the computer screen.
m. At this "C" prompt, type "cd\Temp."
n. From this prompt, "C:\WINDOWS\TEMP>_", type "copy test lpt1."
o. This should copy the newly created file over to the HP LaserJet Family Printer.
NOTE: A successful printout indicates that the pclxl error is not driver related.

Item # 7
For problems with certain applications or documents, try modifying the HP LaserJet Family PCL6 Printer driver settings.
a. Place the mouse pointer over the printer icon, picture, or description and press the right mouse key.
b. Select "Properties" from the drop down menu.
c. When the "Properties" window opens up, select the "Finishing Tab."
d. Click the radio button to the left of "Custom" under the "Print Quality" section.
e. Click the "Details" button when it becomes bold.
f. From within the "Details" window, click on the drop down arrow to the right of the text box under the "Resolution" section.
g. From the drop down menu, select a lower resolution such as 600 dpi.
h. Click the "OK" button at the bottom of the "Details" window to close it and save the changes.
i. Then click the "OK" button at the bottom of the "Properties" window to close it.
j. Try printing a page from the document or application in question.
k. If desirable results have not been achieved, repeat Steps a through e.
l. From the "Details" window, in the "Font Headings" section, click the box to the left of "Send True Type as Bitmaps".
m. Click the "OK" button at the bottom of the "Details" window to close it.
n. Then click the "OK" button at the bottom of the "Properties" window to close it.

Item # 8.
Remove any additional memory that has been added to the printer after being purchased.
a. Refer to the User's Manual the was supplied with the HP LaserJet Family Printer for memory removal instructions.

Item # 9.
Try using a different Font within the application or document in question.

Item # 10.
Print using the PCL5 driver that came with your HP LaserJet Family Printer.
NOTE: If the PCL5 driver is not available use the latest preinstalled Microsoft driver available for your operating system.

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I need a new port


remove old router software, and it should open that port..then start from the beginning on installation of new router, then connect your printer.

check your computers warranty here 4 FREE

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Remove your printer from the available printers by deleting it. Shut down. Restart and reinstall it. Make sure your cables are connected at the time the manufacturer tells you to.

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