Question about HP LaserJet 1020 Printer
I get this error when trying I click on the Properties tab
"function address 0xe692c37 caused a protection fault (exception code 0xc00000fd)."
I'm running Vista
I don't know that this is something specific to Windows Vista. While researching your query, I've come up with conversations and multiple solutions, but usually involving networked printers and Windows 2000 servers and workstations.
It looks like the trigger for this problem can either be a recent Windows Update installation to your PC or installing new printer drivers. Have you installed either recently on your Vista computer?
I can give you the links to the potential solutions but both lead to rather lengthy discussions on internet forums, so be prepared to do I bit of reading. Unfortunately, I can't just pick out the one piece of information that represents the solution because different contributors offer different solutions, each which seems to work depending on circumstances. The best I can do is post the links and let you take it from there.
HP IT Resource Center
Wish I could do more to narrow down the solution for you. Like I said, the problems reported seem to be very similar but not absolutely the same. Hope this helps. Good luck.
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Posted on Jan 02, 2017
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