Question about Uniden Cordless phone EXS9950

2 Answers

Light flases at base LED says "In Use" when PU line no dial tone.

No other phones in use have unpluged AC unit from wall. Line two works fine.

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  • donguy107 Sep 30, 2008

    holding down find phone as suggested did not cure the problem. Line 1 is still flashing and no dial tone.

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I'd check the wiring on the back of the phone first. The cable that runs from the wall socket to your phone. This cable may have a bad connection, bent contact, or possibly just a broken wire. Try replacing it first (that's the actual phone cord, not the AC cord).

Next, make sure the contacts on both the wall jack and your phones base is clean. These connections can become dirty over times and cause this type of problem.

You may also have a wet box outside. If your lines come through an external box, you should check to see if something is shorting out in the box. The wiring from the box and into your home are your responsibility according to most phone companies, and one short in the line anywhere can cause this problem. I'd first check by doing this.

If all else fails, try determining the problem in the following steps.

1 : Try each individual jack for line 1, as just one may be causing a problem.
2 : Disconnect every phone on line 1 and use a phone you know works (probably on line 2 right now) and test the jacks.
3 : Use a non-cordless phone on each jack; possibly a problem somewhere there.

If all else fails, and the phone still doesn't work on line 2, but does work on line 1.. It's time to check the actual jacks. As I mentioned before, a short anywhere can cause a problem on the entire line. So, take off the covers of each jack and check the wiring. There should only be four wires on each, and make sure they are all properly connected and secure to the input base. It's possible that time has broken a connection or caused corrosion enough to short it out.

If you STILL have problems; I'd say it's time to call a professional. Someone who knows a good bit about wire testing and can find the problem with a resistance metering device. Using one of these tools you can pinpoint a feed that is going bad which is causing the entire problem. Hopefully it isn't this far, but it is possible.

I hope these solutions help you resolve the problem. Just remember this when working with phone lines, if the phone works on a different line it isn't the phone. Just one short on any jack or connection can cause this type of problem where the phone is actually activated and not going to receive a dial tone (which will result in the "in use" error). So, it's most likely going to result into some trial and error starting with the simplest cable replacements first and going on to more detailed problem solving! I hope this helps bud!

Posted on Sep 30, 2008

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He charge/in use light on the base of your phone flashes whenever you have messages waiting in your voice mailbox for voicemail through your phone company. You may need to occasionally reset the indicator if it remains on after you have retrieved your messages. To reset the indicator, press and hold find handset for 5 seconds.

Posted on Sep 30, 2008

  • Anand Kumar
    Anand Kumar Sep 30, 2008

    Check the line one with other phone if its as a dial tone ,if does not have a dial tone then you need to contact the telephone company ,if it as a dial tone then ,remove all the batteries from the phone wait for 30 min and then connect it back and check if its working .....

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I have a similar model from the same manufacturer.

You've got the AC adapter plugged into the wall and the phone base, and the phone wire with std. phone connectors plugged into your phone jack and phone base, and it's still not working.

This can happen if the phone line is not active, or if the "pair" of wires is reversed (which is how DSL worked exclusively for years). Ultimately, it's not sensing a dial tone on the line you're base is plugged into.

First, make sure you can hook up a std. phone handset, if you have one, to the active phone line wire and plug to make sure the line and wire can result in a dial tone. Then, unplug that phone and plug in your new base. You should now be able to use the phone.

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I would recommend taking this handset to a phone jack you know to work fine with a single-line phone, near an AC outlet, and give it a try there like I outlined above. If it works there, then it's just the phone jack and maybe wiring position that is your issue.

You can also find at many hardware and electronic stores a simple phone line checker. It's a small box with some lights on it, with a short phone cable and plug coming out of the other end. You plug this into your phone line jack, and it tells you if the phone wires are wired correctly (typically a green light), or crossed (red light). This may be the source of your problem.

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