Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

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Canon ir 2200 help

When I turn on the copier after a breif start up the machine displays the code E602-0001,E602-0000 I know the hard disk has crashed or corrupt I am not able to acess the service mode to format the disk.Can any one help?? Next: Turn on holding down 1 and 9 keys. will go through a long complete format. If blocks do not fall down through screen left to right, HDD is completely gone. Next: Download Mode Please let me know what do I have to do when screen shows download mode after format is done about for an hour. Thanks a lot.

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  • comensee Oct 01, 2008

    thanks a lot.

  • comensee Oct 01, 2008

    can not find out service manual.please advise how to get and where.



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Error Code
E602-0001, 0000
Indicates the presence of an error in write/read operation.

This error occurs because a fault in mounting of hard disk or installed system file is faulty or hard disk driver is faulty.

Try to update to latest firmware

Update for canon


Posted on Sep 30, 2008


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Canon ir 2200 help

For problems with the hard disk on the Canon ImageRunner (my model is 2220n):

Step 1: Unplug the unit (leaving power switch on), and then plug back in while holding down the 1 and 9 keys

Step 2: Wait. The hard disk will reformat - you should see at first a flashing white block in the upper right hand corner, then you will see white blocks building rows on the screen left to right with the screen eventually filling entirely. This may take an hour or more.

Step 3: After reformatting, your screen should say "Download Mode" at the bottom. Now just turn the machine off, unplug it for a few seconds, plug it back in, and then turn it on (you must switch power toggle off and then on - not sure if unplugging is necessary but it worked for me).

This site is great and has saved us at least $1,000 on copier repair this year - repairs that really didn't require a tech at all.

Good luck.

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