Question about Compaq Presario 5000 PC Desktop

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My sound won't work

Every since I had to reset my computer my sound hasnt been working.My computer has built in speakers.What can I do to get my sound to work again.

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You can download and install the driver for your sound card...the driver basically lets the computer communicate with your device.

For Windows XP: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=96382&prodNameId=98401&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=hd-14020-1

Posted on Sep 30, 2008

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try right clicking on your volume icon the speaker in your tray the select playback devices and see if its selected or listed if its there and no got a check mark check it and you should be good ..if it isn't there try updating if still no go then the sound card simply wont work for windows

don't forget to give testimonial and the votes 4 thumbs up if I helped.

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I have computor with Norcent LM 965WA monitor. Really liked the fact it had built in speakers. Worked great, now when I plug in the wire from compuitor to monitor, static but no sound. Any suggestions...


Hi and welcome to FixYa,

With your indulgence, pls verify that it is indeed the built-in speakers of the Norcent that is the issue. Temporarily plug in to the computer a pair of headphones or even an old external computer speakers. If sound, then the monitor speakers are verified, if likewise static, then it is a computer issue.

Let's try the easy one's first:
  • check/replace the cable;
  • try other ports to plug it in at the computer;
  • determine if the sound device/driver for Norcent shows up in your Device Manager;
  • determine if on Sound Property in COntrol Panel, the Norcent is selected as the default device;
  • you may want to update the firmware and driver available here.

Would appreciate a postback for any updates on any development(s) (or even the lack of any). Pls include what Operating System you are running and if the Norcent is using USB connectors or standard cables. Good luck and thank you for using FixYa.

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Although some monitors have built in speakers, most people have stand alone speakers. If the old monitor had built in speakers and now it is unplugged you won't hear sound. Even if the speaker cable is still plugged into the sound output on the back of your computer, the monitor must be plugged into an electrical outlet to have power.

I'd recommend buying a new set of external speakers if this is the situation.

If you never had speakers built into the monitor then normally changing monitors would make no difference whatever. The only explanation that makes sense under those conditions is that in the process of replacing the monitor, you dislodged the speaker jack from the sound output on the back of the computer.

Make sure your external speakers have electrical power plugged in, the power is on (green light on at least one speaker lights up) and the volume on the speakers is at least half way up.

Unplug the speaker from whatever hole it is plugged into and plug it firmly back in and test sound.

If still no sound other than some static on the speakers, try every single hole on the back of the computer that the jack will fit properly and test for sound.

Let me know if you have further questions.

Honest1abe

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Why did you download the driver in the first place?
Was the sound not working?
If this is the case and it still is not working then I suspect a dead sound card.
Replace it with a PCI card

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