Question about Acer Aspire 5100 Notebook

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Acer 5100 lost dvd/cd drive

I have an acer 5100 and I have a lost dvd drive. I cannot see the drive even in the device manager. I have done the reccommended reccommended regisry edit per Microsoft butnow I've lost the drive in device manager. Anyhelp tha I can get will be appreciated.

here are my specs

Manufacturer Acer
Product Name Aspire 5100
Operating System Microsoft® Windows Vista™ Home Premium
Processor AMD Turion(tm) 64 Mobile Technology MK-36
System Memory 1 GB
Hard Drive 1 TOSHIBA MK1234GSX SCSI Disk Device, 111.79 GB
CD/DVD Drive None
Video ATI Radeon Xpress 1100
Video Memory 128 MB
Audio Realtek High Definition Audio
Ethernet Card 1 Realtek RTL8139/810x Family Fast Ethernet NIC
Wireless LAN Card 1 Atheros AR5005G Wireless Network Adapter

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  • 3 more comments 
  • shoegal2 Oct 05, 2008

    I've looked in the device manager and there was no cd/dvd drive listed. I've tried to reinstall the drive but no such luck. i'm thinking that I'm going to have to have a new dvd-rom drive.

  • girldontrip Oct 06, 2008


  • Anonymous Oct 18, 2008

    have the exact notebook with the same problem. all of a sudden my cd-rom will not play any cd's or dvd's. i tried to burn a playlist off of my i-tunes and it says "disc burner or software not found". If i open the NTI cd/dvd maker a box pops up saying,"no supported drive detected". i have tried the device manager and can't find anything

  • Charlie0147 Nov 19, 2008

    From one day to another the DVD drive stopped working. In the device manager the DVD player/recorder is no longer listed. Same in the windows explorer. Just don't seem to be able to reinstall it.

  • Anonymous Dec 18, 2008

    I say we sue the bastards



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Hi Friends,
Acer Aspire 5100 PC Notebook main problem is Connection Problem, Software Problem etc.
For these problem you can visit a link by just Click Here .

For any other problem with this Notebook you can Click Here

Posted on Jul 20, 2010

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My Acer 5100 also doesn't list/recognize my cd/dvd rom drive (no, it's not in my device manager). Reinstalling doesn't work because there's no listing to click on. I've removed and checked the drive, etc. The thing whirs and tries to read when I insert a disc, so i know the device is working...

Another thought, if I can't resolve this, and decide to go with an external drive via my USB port, must I get an Acer? Or will another brand of drive work just as well?

Posted on Dec 18, 2008

  • 2eagle Dec 18, 2008

    Somehow, my "I have the same problem" got listed as a solution. Please, I'm in no position to solve anything! I'm trying to get an answer to my problem. Thanks!


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  • 169 Answers

Is the DVD drive listed in device manager under CD/DVD drives at all? If so, remove it and reboot. Windows might be able to re-detect and reinstall the drivers for it, but odds are the drive is bad. You can try removing the drive from the computer, and use compressed air to blow out the area where it connects to the laptop. Also check the connection on the DVD drive to make sure there isn't any physical damage, bent pins, etc.

Hope this helps - remember to rate!

Posted on Sep 30, 2008

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1 Answer

He dont reconize his cd-dvd drive


Please check device manager first, Right click on my computer which you will find from either your destop or from start menu.

Select manage, on the management window, on the left side click on device manager.

Now on device manager, on the right side, look for your CD/DVD drive, do you see any ? yellow marks there?

If you do see right click on the spesific device and select properties, then write down the status message to me.


Aug 14, 2009 | Acer Aspire 5100 Notebook

2 Answers

DVD/CD-ROM drive missing

Problem with missing dvd-drive with Acer 5101 solved.
Problem was that depending on boot, even bios couldn?t detect dvd-drive. I
opened my laptop and found out that there were one small screw that wasn?t
connected to anywhere. I opened the screw that locks dvd-drive in to 2.5? slot. In the back of the
dvd-drive is L- shaped peace of metal. One of it?s screws were already dropped
and 2 that were left were loose. I tightened those screws, but drive back and
got my laptop working fine.

Please feel free to post this solution to other forums as

Jul 12, 2009 | Acer Aspire 5100 Notebook

1 Answer

Acer Aspire 5100 no longer "sees" its cd/dvd drive- anywhere.

You can check the BIOS to see if the drive is recognized and even attempt to boot from the drive using a bootable CD to verify it is functional (if using the Windows disc - just verify it reads - DO NOT REINSTALL)

If the drive works use the following to get the drive back in Windows:

Always backup your registry before editing and use care to find exact key!
Start Registry Editor (Start, Run and type in regedit then click)

Find "UpperFilters" and "LowerFilters" (and "UpperFilters.bak" "LowerFilters.bak", if they exist) value under the following key in the registry, and delete it:


Quit Registry Editor.


NOTE: You might need to reinstall any CD recording apps you have, if they start to not work completely, after doing this.

Dec 21, 2008 | Acer Aspire 5100 Notebook

1 Answer

Acer 5100 cd/dvd drive no longer appears as a device - anywhere

try a disk cleaner it might be dirty inside and they are very sensative

Dec 21, 2008 | Acer Aspire 5100 Notebook

1 Answer

Lost my cd-rom drive

If you lost your cd-rom drive (device) then you can buy new from pc shop, but if you lost your drivers or software then you can download latest drivers from support site

Dec 09, 2008 | Acer Aspire 5100-3357 Notebook

1 Answer


Is the hardware listed in the BIOS? When the computer first starts up hit a key to get in the BIOS (Esc, F2 or F10 are most likely). If it's not listed in the BIOS then it's likely a hardware problem. Try checking the connections to make sure it's plugged in and getting power.

If it is listed in the BIOS, it's likely a problem within Windows. Check Acer's website for known issues with the cd-rom.

Nov 25, 2008 | Acer Aspire 5100 Notebook

1 Answer

DVD DL Doesn't Work

Go in to the device manager and look at what is listed for your DVD burner. It should give you a make and model of the burner itself, or at least a model. Look this up on Google and see if the drive really is a dual burner or not.

The specs that I pulled for the Acer 5100 states 'dual-layer' as well, but who knows, it is possible someone didn't assemble the laptop properly. In that case, I would exchange it for a replacement if at all possible.

If you look up the make/model of the DVD burner and it is infact not dual layer, and you are unable to return/exchange the laptop, then you may have to invest in one yourself.

If the make/model does show it as dual-layer, then it may be a software issue. I don't know what version of Nero you are using, but you could test the DL capabilities with a free cd burning utility called CDBurnerXP.

To get to the control panel in Windows XP, click on "Start" right click on "My Computer", go to "Properties" then click the "Device Manager" tab then click the "Device Manager" button.

Hope this helps!

Oct 17, 2008 | Acer Aspire 5100 Notebook

1 Answer

Loosing cd/dvd completely from device manager

check your dvd in bios. is it recognised in bios ?
also try to push your dvd, dvd connection to motherboard might be loose.

Jul 31, 2008 | Acer Aspire 9300 Notebook

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