Question about Canon PowerShot A70 Digital Camera

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Lens retraction; Error E18


My lens will not retract and I am unable to see through the view finder or use the menu. I was able to download photos.

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Dec 20, 2010

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E18 error message


I found this on cnet.com Hope it helps.

E18 quick fix

I'm sure that every1 looking at this right now would love to be able to do a quick fix for the dreaded E18 error. Well, I have fixed mine several time in less time that it takes to take a picture. So here it is: This error occurs when the lens is "stuck" or not extending "straight". The error can happen in 3 ways: either when the lens wont "come out", or "comes out" and then retracts, or does not retract at all. Mine did all of these at one stage or another.
1) If the lens doesn't extend at all or it extends, but then retracts again, do as follow:
Turn the camera off. Place the camera on it's back with the lens facing up and have a look at the "spacing" between the lens and the lens housing. You'll probably notice that the gap is NOT EVEN all the way around. To fix this, simply -VERY GENTLY- press down on the side where the gap is the biggest. You will hear a "click" as it pops back in place. Try powering it back on.
2) If the lens is extended all the time and won't retract at all, do as follow:
Turn the camera off. Take the camera in one hand and with the other gently, in turn, take the two part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will once again hear a little "click" as it pops back in place. Power the camera on.
This has worked for me many times and it seems to happen when the camera has been carried around and possible had a little knock. I hope this is of help to someone else.

Jan 05, 2011 | Canon PowerShot A95 Digital Camera

2 Answers

Hi i had an e18 error appear and the lens was stuck. the lens is now going in and out but the focus is compleatley shot every thing is blured any ideas?? thanks


Hi,

"E18" indicates an error that involves the lens unit or lens cover in your camera .This error appears where the lens is prevented from properly extending or retracting .The error may also be displayed if the lens camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.Hold the camera so that your fingers do not touch the lens unit when you are shooting. Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred and might require service from canon. Or else try pressing the power button on and held it down while extending the zoom lens. The lens will extend out and the camera will be freed from the error.

Thank you !!

Jun 22, 2010 | Canon PowerShot SD550 / IXUS 750 Digital...

2 Answers

I had the E18 error--lens wouldn't retract and


Focus problems are quite common after a lens error, it sounds like you still have an issue with that lens unit. If you need help, there's a great site taht just specializes in the powershot problems, nothing else at all. Try going to www.camerasandparts.com and you'll see the fix for this for your SD890 camera. I hope that helps, that site is amazing for the powershots and that's where a lot of people go for help with these. Good luck with it.

Feb 21, 2010 | Canon PowerShot SD890 IS Digital Camera

1 Answer

E18 lens will not retract


hi your answer of your problem e18 lens will not retract.
i have send this information to solve your problem.


Turned the camera on with weak batteries. Lens extended and won't retract.

Feb 15, 2010 | Canon PowerShot S2 IS Digital Camera

1 Answer

Canon Powershot a610 dropped, lens stuck half way, won't move, gives E18 whenever one puts it in the mode to take a picture, no view through lens. Is the camera toast?


Hello there,
The E18 error is related to the LENS not able to retract fully. If it is still under warranty, I would advise you bring it to the nearest service center. This is to avoid further damages. Otherwise, you can try a few things below.
There are a couple of things you can do.
1. Turn it on and then off. Spray canned air around the lens.
If trick 1 will not work out, try this.
2. Make sure the battery is fully charged. Turn on the camera and then give it a couple of firm whacks on the side. Make sure nothing is blocking the lens and wait for it to fully retract.
Let me know how it goes.

Nov 19, 2009 | Canon PowerShot A610 Digital Camera

1 Answer

E18 error on Canon ixus40 - lens stuck


The E18 error is an error message on Canon digital cameras. The E18 error occurs when anything prevents the zoom lens from properly extending or retracting.[1] The error has become notorious in the Canon user community as it can completely disable the camera, requiring expensive repairs.
A quick internet search for "E18" + "canon" quickly reveals hundreds of similar complaints.
ConsumerAffairs.com reports that the "lens has a feature called bellows claw, which is a gear that physically extends and retracts the lens. A piece that holds the lens, the barrier plate, is not large enough and can sometimes cause the bellows claw to malfunction, resulting in a stuck lens". The result is a black screen that only contains the error message, E18. Another problem mentioned on the site blames a sticky iris in the lens, caused by grease entering inside from the microphones built into the lens. The buildup freezes up the ability of the lens to open.

Nov 13, 2008 | Canon PowerShot SD300 / IXUS 40 Digital...

1 Answer

When I try to zoom, screen goes black and "E18" appears in bottom corner


I won't say this is a solution but to prevent the lens retraction E18 message which seems to be common with Canon zoom lenses, I put the extension tube on mine. Sometimes I put a polarizer lens on it but usually I just leave it on to protect the lens when it is on. I have dropped it (on the carpeting at home) and never had a problem. If you have a Canon with a zoom lens, get a lens hood for it ASAP!! My wife's A520 has one on hers too. No problems.
There are lots of other places on the web with suggested fixes. Keep looking and keep enjoying this camera. Merry Christmas all.

Oct 31, 2008 | Canon PowerShot S2 IS Digital Camera

1 Answer

E 18 problem


Hello there,
The E18 error is related to the LENS not able to retract fully. If it is still under warranty, I would advise you bring it to the nearest service center. This is to avoid further damages. Otherwise, you can try a few things below.
There are a couple of things you can do.
1. Turn it on and then off. Spray canned air around the lens.
If trick 1 will not work out, try this.
2. Make sure the battery is fully charged. Turn on the camera and then give it a couple of firm whacks on the side. Make sure nothing is blocking the lens and wait for it to fully retract.
Let me know how it goes.

Jun 09, 2008 | Canon Powershot SD450 / IXUS 55 Digital...

2 Answers

E 18 problem


the E18 means the lens system has a problem. I had it with my S2 and sometimes it worked, sometimes not. Eventually it stopped working. The only solution was sending it to repair, they changed the lens system.

Best Regards

Nov 19, 2007 | Canon PowerShot S2 IS Digital Camera

2 Answers

Error 18


The "E18" error code indicates an error that involves the lens unit or lens cover. This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area: - Hold the camera so that your fingers do not touch the lens unit when you are shooting. - Make sure the camera is off before you put it back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.

Aug 31, 2005 | Canon PowerShot SD500 / IXUS 700 Digital...

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