Question about GE GSH25JSTSS Stainless Steel Side by Side Refrigerator

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Icemaker making too much ice & Freezer frosting up.

The freezer goes through periodic instances where the inside frosts over. A slight coating of frost will cover interior of freezer and all contents. Eventually the frost will go away and the process will begin again - maybe on a daily or twice daily basis.
The icemaker does not stop making ice and because of the frosting up, it causes the ice to freeze together in a large clump.

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  • gpss Sep 30, 2008

    Hi Mike,

    I had a repair man in to look at this. He checked the door gaskets and the ice chute but all seemed to be working fine. Could not find a solution and charged me $70 to tell me that.



    Very frustrating !!!



    Any more suggestions ??

  • klsoo24 Feb 28, 2009

    I had a repairman as well come out... charged me $194. to change a part and then the problems continued. very frustrating!

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  • 172 Answers

Hi gpss,
It sounds like you are getting large amounts of warm moist air into the freezer. This can be caused by the door being left cracked open or the door seal not sealing properly. Check your door gaskets on both sides of the refrigerator. One other possible is the ice chute. If it is not closing all the way it will cause the same problem. You will get alot of frost forming in the freezer then it will melt when the refrigerator defrosts. Let me know if this helps, and if you have anymore questions.
Mike

Posted on Sep 30, 2008

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Posted on Jan 02, 2017

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