Unit runs but no water in storage tank

Clear the blockage and check the flow through the filter.

follow this steps and fix it. God bless you

Unless you are licensed and qualified professional, do not try to repair a dehumidifier by yourself. If your unit is running constantly yet there is no water in the tank, try lowering the temperature control. If the problem persists, there may be a problem within the refrigeration system. You may need to pull the filter and clean it. Also try wiping off the unit itself. When the water tank is full, the unit will shut off and will not run until the tank is emptied. The dehumidifier shuts off by a safety switch in the back of the unit. If the switch is not working properly, you may try manually pressing the button or slightly bending the switch.

Motor If the fan motor is damaged or will not work, no cool air will be coming out of the dehumidifier. The unit, however, may still run. You may need to replace the motor. If the coils in the back of the dehumidifier constantly freeze, try turning off the unit for an hour or re-locating the unit to a higher position to allow the room to heat up. If your water tank is constantly full and you are emptying it on a daily basis, you may have a water leak somewhere in the room with the dehumidifier.

Bonnie, there are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helped you tho troubleshoot and solve the problem. Please let me know. Thanks.

If the hose is attached the previous answer seems valid and correct. However, I have had a AD75UST0 WHIRLPOOL Dehumidifier for several years. I noticed the port where the water collects to drain into the "tub" sometimes gets a slimy fungal growth on it. This is something that should be routinely cleaned . Just pull out the tub and look at top of Tub compartment. then wipe the portal with a cleaning cloth (use Lysol or similar if desired). This method helped mine significantly from "leaking". In the long run I placed a rectangular storage tub lid under it to protect carpet.

The problem you're having sound like the drain tubing to the bucket is partially clogged. But, it is resolvable. Here's what you'll need to do.

Turn the unit OFF & unplug it from the wall. Remove the bucket and at the inside top of the bucket holder, you will see a hole or a tube that drains water into the bucket.

Using an 18" long plastic Zip Tie or something similar (NO wire coat hangers, though) that is appropriately sized to fit in the drain hole or tube. Carefully insert the Zip Tie and work it in, until you reach a bend in the tubing. You will need to gingerly work it past this bend, until it either bottoms out or your run out of usable Zip Tie. Then, slowly remove the Zip Tie while rotating (twisting) it. This will dislodge any clogs. Once you start nearing the end of the inserted tip, be prepared for some water to follow.

After completing the above, reinstall the bucket, making sure that it fits "squarely" from top to bottom into the bucket holder. The bottom should not tilt down at all. Plug the unit in, and turn ON the Master ON/OFF Switch. Lower the humidity extraction level to 32 -35%. If you don't have an LED screen on your control panel, set the manual control to Maximum.

One other thing that you want to do on a regular basis. That's remove and clean the air intake filter, if necessary. Be sure to turn the unit OFF and unplug it, before removing the filter.

Hope this helps you to troubleshoot and solve the problem. Please let me know. Thanks.

Actually, Carol, it shouldn't be necessary to take the unit apart. Mix a 50/50 solution of White Distilled Vinegar and Bottled Distilled Water (enough to fill the tank). Pour the solution in and allow it to sit overnight. Then empty the solution and fill the tank with Bottled Distilled Water. Turn the unit ON and allow it to run for 1 hour. Then empty any remaining Distilled Water. Doing all the aforementioned, should have not only cleaned the filter, but also the unit itself. If you use Bottled Distilled Water in the future, rater than tap water, the filter and the plumbing of the unit will stay clean longer and will require less maintenance.

Hope this helped you. Please let me know. Thanks.

sommrhome - You're having to empty it, because either the drain hose you have connected to the unit is clogged or the drain hole at the hose connection is clogged. Therefor, the water is drained into the tank, rather than the drain hose. Also, the drain hose should not be any longer than 5' and must drain down, as the dehumidifier does not have a pump. It relies totally on gravity.

Remove the hose and check it for clogs. If clear check the drain hose connection, using an 18" long appropriately sized Zip Tie. Carefully insert the Zip Tie and continue to push it in until you reach the bend in the tubing. Gingerly work past this bend, until the Zip Tie bottoms out or you run out of usable Zip Tie. The while slowly pulling it out, rotate the Zip Tie. This will dislodge the clog. As you reach the end of the Zip Tie removal, be prepared for some water to follow. CAUTION: BEFORE DOING ANY OF THE ABOVE TURN THE MASTER ON/OFF SWITCH TO OFF AND UNPLUG THE UNIT.

The above should solve the problem for you. Please let me know. Thanks.

superstee - You're having to empty it because either the drain hose you have connected to the unit is clogged or the drain hole a the hose connection is clogged. Therefor, the water is drained into the tank, rather than the drain hose. Also, the drain hose would not be any longer than 5' and must drain down, as the dehumidifier does not have a pump. It relies totally on gravity.

Remove the hose and check it for clogs. If clear check the drain hose connection, using an 18" long appropriately sized Zip Tie. Carefully insert the Zip Tie and continue to push it in until you reach the bend in the tubing. Gingerly work past this bend, until the Zip Tie bottoms out or you run out of usable Zip Tie. The while slowly pulling it out, rotate the Zip Tie. This will dislodge the clog. As you reach the end of the Zip Tie removal, be prepared for some water to follow. CAUTION: BEFORE DOING ANY OF THE ABOVE TURN THE MASTER ON/OFF SWITCH TO OFF AND UNPLUG THE UNIT.

The above should solve the problem for you. Please let me know. Thanks.

I have dehumidifier Whirlpoot Gold Model #39R171E Serial #H/XE11M1K 6203A it was working fine last year, but this year it is not collecting any water, it is running for day. I opened it, cleaned the filter (which was mostly clean) & it still has not water in bucket. What is wrong & is it possible to fix it by myself.

check that the removable bucket did not alter a water guide near the cooling fins