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Can't log on to live - Video Game Consoles & Games

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Make sure your ethernet is connected to the back of your xbox, your internet connection needs to be active. If you confirm both of those test your connection on the xbox and post a further question.

Posted on Sep 30, 2008

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I have xbox live but cant update it.


The new update for xbox 360's launch of Kinect is causing problems. I fixed mine by going into System Settings, Network settings, then running a test on xbox live. Initiating the test logs your profile out then runs a network test. The test completed with no problems and then asked me if I wanted to update again. Without logging back into my profile I clicked OK and the update ran without a hitch. I think the solution lies in the fact that my profile was logged out and from what I have seen, the only way to connect to xbox live without a profile being logged in is with a network test. Once you connect to xbox live it senses that you don't have the update and asks you again, this time without a profile logged in and you are able to do it.

Nov 01, 2010 | Microsoft Xbox 360 Console

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The xbox live system will not let downloaded the new update


I fixed mine by going into System Settings, Network settings, then running a test on xbox live. Initiating the test logs your profile out then runs a network test. The test completed with no problems and then asked me if I wanted to update again. Without logging back into my profile I clicked OK and the update ran without a hitch. I think the solution lies in the fact that my profile was logged out and from what I have seen, the only way to connect to xbox live without a profile being logged in is with a network test. Once you connect to xbox live it senses that you don't have the update and asks you again, this time without a profile logged in and you are able to do it.

Nov 01, 2010 | Microsoft Xbox 360 Console

1 Answer

It wont let me download the update


The new update for the launch of Kinect is causing problems. I fixed mine by going into System Settings, Network settings, then running a test on xbox live. Initiating the test logs your profile out then runs a network test. The test completed with no problems and then asked me if I wanted to update again. Without logging back into my profile I clicked OK and the update ran without a hitch. I think the solution lies in the fact that my profile was logged out and from what I have seen, the only way to connect to xbox live without a profile being logged in is with a network test. Once you connect to xbox live it senses that you don't have the update and asks you again, this time without a profile logged in and you are able to do it.

Nov 01, 2010 | Microsoft Xbox 360 Live 12-Month...

1 Answer

I am trying to log into my gamertag but it is requiring some update. It says that the update can not load and reverts me back to the Yes, update now or No, don't update. I hit No, dont update once but then...


I fixed mine by going into System Settings, Network settings, then running a test on xbox live. Initiating the test logs your profile out then runs a network test. The test completed with no problems and then asked me if I wanted to update again. Without logging back into my profile I clicked OK and the update ran without a hitch. I think the solution lies in the fact that my profile was logged out and from what I have seen, the only way to connect to xbox live without a profile being logged in is with a network test. Once you connect to xbox live it senses that you don't have the update and asks you again, this time without a profile logged in and you are able to do it.

Nov 01, 2010 | Microsoft Xbox 360 Console

1 Answer

Can not log on to windows live messanger


Hello.
Are you trying to log-on to the messenger on the PC or mobile?

Mar 08, 2010 | Microsoft Windows Live Messanger

1 Answer

Cant log in 8e5e0155


Try installing the latest version :
http://www.filehippo.com/download_msn_messenger/

Nov 30, 2009 | Microsoft Windows Live Messanger

1 Answer

I have a problem with windows live messenger i cant log in


Remove the Windows Live Messenger from the Control Panel, Add Remove Programs including the utilities associated with your live messenger.
Then try reinstalling the Windows Live Messneger from this site

www.microsoft.com/downloads then search for Windows Live Messenger

Hope this woould help

Aug 11, 2009 | Microsoft Windows XP Home Edition

1 Answer

All my contacts are missing from my contact list


This is what MS told me to do..but did not work. Finally they told me to use 8.5. Try if it helps you.

Messenger Connectivity Log & Contacts Log

A. Delete the old log files.

Right-click the Start button and then click Explore. In the window that opens, click Folder Options on the Tools menu. Click the View tab, and then make sure that Show Hidden files and folders option is selected.

1. Click Start, click Run, type %userprofile%\Local Settings\, and then click OK.
2. Double-click the Application Data folder, double-click Microsoft, and then double-click Messenger.
3. In the Messenger folder, look for the MsnMsgr.txt file and delete it.

Note: If you get an error stating that you cannot delete MsnMsgr, please make sure that Windows Live Messenger is not running on the background. To check this, open the Task Manager window and check whether the msnmsgr.exe is running on Processes. If it is, select the application and click End Process. If you are prompted, click Yes.

To open the Task Manager: Click Start and then Run. Type taskmgr.exe and click OK.

4. If you don't see the MsnMsgr.txt file, please proceed to step B to enable the connection logging.

B. Turn on connection logging if the feature is not yet enabled.

1. Start Windows Live Messenger but do not sign in.
2. On the Tools menu, click Options.
3. In the left navigation bar, click Connection.
4. Click Advanced Settings.
5. Under Connection Logging, make sure that the Save a log of my server connections to help troubleshoot connection problems check box is selected.
6. Click OK.

C. Try to sign in to Windows Live Messenger again to replicate the error or issue being encountered with the service. A new connectivity log file, MSNMsgr.txt, is created the moment a sign in attempt to the service is made. When errors or issues are encountered, the connection logging feature will capture their logs.

D. Access the newly generated MsnMSgr.txt by following the steps in step A. Please look also for the ContactsLog.txt file. Please attach the files on your e-mail response to us.

Copy of the Windows Live Contacts folder

The Windows Live Contacts folder can be accessed on this path:

C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts

Note: Windows Logon name is the logon name that you use to sign in to Windows.

Right-click the Windows Live Contacts, select Send To, and then select Compressed (zipped) Folder. A compressed file is created in the same folder. Please upload the file to Windows Live SkyDrive and we will retrieve the file from there.

To access Windows Live SkyDrive, please do these:

  1. Open your Internet browser and visit http://skydrive.live.com.
  2. Sign in using your Messenger ID and password.
  3. Click on the Public folder.
  4. Click Add files and locate the zipped Windows Live Contacts folder. Upload it.
  5. Once the file is successfully uploaded, please send us the URL or link on your e-mail response so we can download it.

While we are working on this issue, we suggest that you temporarily use the earlier version of Windows Live Messenger (v8.5) so you can continue to communicate with your friends. Please note that to be able to install the previous version, you need to uninstall all the Windows Live Essentials programs (i.e. version 2009 of Messenger, Mail, Photo Gallery, etc.).

1. Exit Windows Live Messenger.
2. Click Start, click Run, type appwiz.cpl and press Enter
3. On the Add or Remove Programs window, click on Windows Live Essentials, and then click Uninstall/Change
4. Select Uninstall, click Continue.
5. Under Select the programs you want to uninstall, check all the Windows Live programs shown and then click Continue.

Windows Live Messenger 8.5 can be downloaded from:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en



Apr 29, 2009 | Microsoft Windows Live Messanger

2 Answers

HOw to you logon to EA sports through xbox live console. System telling i must be logon to play but doesn't give me a spot to log on..help..


It will sign into EA's online service automatically with your Xbox Live account. This applies to all games that sign into an EA server.

Feb 25, 2009 | Microsoft Xbox 360 Console

1 Answer

Please help


log in mine lets me log on but wont let me play ne games or maybe get a new account sry I couldnt be of assistance

Aug 04, 2008 | Microsoft Xbox 360 Console

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