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Virus or bad sound card

When I start my computer a (Dell XPS Pent D Service Tag # 3H1B2B1) and my desktop starts with the music and then the dreaded blue screen that says "problem caused by beep sys. page_fault_in_nonpaged_area. I'm able to run test on components and I get errors on the sound card like (Analog Sound playback -fails, rear surround sound- fails, record and playback - fails. My CD ROM also fails the B.I.S.T. test. error code 650F:2871. Not sure what's going on but anything you suggest would be greatly appreciated.

Thank You!

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  • usbigdaddy Sep 30, 2008

    I removed and installed each chip of ram. The computer recognizes it. It also checks out ok in the self check. When I try to run set up from the XP Disk the files show up as the cd reads them but when it asks me to repair or install the message I get says "Can not find Hard Disk" If you have any thing else I could try let me know. Thanks for your help!

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Check your ram .also i think your hard diskl had bed sectors
no woorry if u have winodws xp bootable disk
boot your ssytem wiht it
run the chkdsk /r command.
but first chek your ram fix correctly in slots

that it.

Posted on Sep 30, 2008

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1 Answer

No sound hardware found


If you are using the onboard sound driver, make sure you have the latest drivers and software. Same goes if you are using an add-on expansion board sound card.

For the onboard sound card, you will need Realtek ALC3861 Audio Driver installed. You can download this driver directly from Dell's web site by visiting Dell.com and clicking on support.

To make sure they know what model computer you have, enter your computers service tag number. If your machine was built with an OEM addon card, it will list those drivers too!

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are you saying the fan is not working ? if that's the case, you need to replace the fan.
get the service tag # located on back of your desktop PC, go to this link below, place service tag in appropriate box . it will give you part numbers for the peripherals of this computer. locate the fan and purchase replacement.this is all you have to do. DO NOT TURN ON THE COMPUTER UNTIL THIS FAN IS REPLACED, or you will damage the mainboard and/or CPU.

http://search.dell.com/results.aspx?smh=sup&c=us&l=en&s=dfh&k=XPS-420%20&cat=sup

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you will need to have Flash installed on your computer for the website to work. You can download that free if you do not have it at www.adobe.com

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