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Re: tape stuck in drive
You need to get to the underside of the tape drive itself, there is usually a manual tape release mechanism built in however it usually requires the user to wind the tape off off the spools until it is fully disengaged from the spool and then to unload the tape there are usually magnetic servos and lever arms that need to be moved to release the tape itself, without being able to see the drive myself I could not begin to explain further as each manufacturer's mechanism is different, however the tape release looks like a recessed screw on the underside.
it is possible that if you manage to rewind the tape using the manual release, that reconnecting the drive may allow the drive to eject the tape using the eject button on the front panel
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Does it make noise or move when you hit the eject button? If so, slide a butter knife under the exposed edge of the tape drive adaptor about an 1/8" and hit the eject button. Just a little upward pressure should help it release. It the eject button has no effect, you may need to pull the radio out, open the cover and manually turn the eject drive assembly.
Manually Removing a Tape Cartridge
If problem-determination procedures identify the tape drive as the source of the problem and you are unable to eject the tape cartridge using the eject button, reset the drive to recover the cartridge:
Press and hold the eject button for 10 seconds, then release.
The status light turns amber and the drive starts through its hardware test process.
When the hardware test completes, the status light turns green.
If a cartridge is in the drive the status light flashes green until the cartridge is rewound.
The status light turns solid green when the rewind is complete and the tape drive is ready.
Although it is from an older LTO version, it must work on the newer versions too.
I also did remove tapes, if nothing worked, but it is to much to tell and show here.
NOTE: Allow at least 10 minutes for the rewind process to complete.
The solution to the problem comes from recognizing the type of transport the unit uses. This can be discovered by looking at the working side or by a person who has some experience working on these. Chances are there is a stuck flywheel assist mechanism and just because the belts are no broken or not turned to goo, that does not mean they are good. Also does the capstan motor turn? If it does not, there is no way the mechanism can right itself and that might mean a new capstan motor. Dual cassette decks were built for profit not for a long lasting unit- that is why the thrift shops should be full of them and why most of them will not work.
The loading is not completing and so the mechanism will not release the forward eject of the cassettte to work. So please check on the belt and if this is worn then the loading will not work as it will slip and so will not complete the loading back to rest mode.
Hello, on some of the older DLT drives, if you press the 'eject' button several times the drive firmware attempts an unload operation. I'm not sure of the number of times you have to press it though...try pressing it in and releasing it 3 times (in quick succession). If that doesn't do anything, try 7 times. It's worth a try! Regards nicam49
Check that 'Prevent Media Removal' is disabled Check the Support Ticket Device Analysis for indications of a stuck tape Run the L&TT*** "LTO Stuck Tape Test" Try a normal eject operation--Make sure that you allow up to 10 minutes for completion Perform an Emergency Unload Reset the drive to reset the drive firmware Use Library and Tape Tools (L&TT) to Upgrade your Firmware ***Download LTT from www.hp.com/support/tapetools
For that you can try to press and hold the eject buttonfor 30 seconds if the tape doesn't came out then reflash the drive firmware revision. After all that is the issue persists you can try to: manually remove the tape by removing the top cover Locate recessed thumb
wheel Rotate thumb wheel
counter-clockwise until you feel resistance. Wheel may spring back when you
release it. This is OK. Locate hole in bottom of
drive. Insert #10 Torx driver and rotate clockwise until tape
ejects. If there is a lot of tape on the take up reel, this could take some
time. Rotate thumb wheel
clockwise to eject the tape.
It sounds like the cassette is not releasing the tape so the machine can put it around the heads. This could damage the machine. Don't use it. A two dollar tape is not worth damaging your vcr. Throw it away.