Question about Quantum ATL L200 DLT Tape Drive

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Tape stuck in drive

I have completely taken this drive apart and can not figure out how to release the tape from the drive and it will not eject from the front panel commands. I am looking for suggestions please?

Thank you.
Sherrie

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You need to get to the underside of the tape drive itself, there is usually a manual tape release mechanism built in however it usually requires the user to wind the tape off off the spools until it is fully disengaged from the spool and then to unload the tape there are usually magnetic servos and lever arms that need to be moved to release the tape itself, without being able to see the drive myself I could not begin to explain further as each manufacturer's mechanism is different, however the tape release looks like a recessed screw on the underside.

it is possible that if you manage to rewind the tape using the manual release, that reconnecting the drive may allow the drive to eject the tape using the eject button on the front panel

Posted on Sep 30, 2008

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1 Answer

Eject lto5


in the manual should be something like this:

Manually Removing a Tape Cartridge
If problem-determination procedures identify the tape drive as the source of the problem and you are unable to eject the tape cartridge using the eject button, reset the drive to recover the cartridge:
Press and hold the eject button for 10 seconds, then release.
The status light turns amber and the drive starts through its hardware test process.
When the hardware test completes, the status light turns green.
If a cartridge is in the drive the status light flashes green until the cartridge is rewound.
The status light turns solid green when the rewind is complete and the tape drive is ready.

Although it is from an older LTO version, it must work on the newer versions too.

I also did remove tapes, if nothing worked, but it is to much to tell and show here.
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It's worth a try!
Regards
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For that you can try to press and hold the eject buttonfor 30 seconds if the tape doesn't came out then reflash the drive firmware revision.
After all that is the issue persists you can try to:
manually remove the tape by removing the top cover
Locate recessed thumb wheel
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The only way to extract the tape is to remove the device from the server and have a look at the back section. If the tape is chewed it will no longer hold data. if the tape is jammed you will need to examine why and release it, you might need to manually rotate the motors until it is ejected.

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I highly recommend that you contact Certance for assistance. Tape drives are expensive and you don't want to risk damaging it.

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