Question about SanDisk Sansa Clip MP3 Player

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Player Options for Sansa Clip

I'm trying to get some songs onto my clip and my computer isn't recognizing it. It charges fine. I got the Phapsody program to use it, when I did it won't let me 'Transfer to Device', is there a way I can put files from Windows Media Player? If so what version and how

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  • jamc_389 Sep 30, 2008

    mi reproductor no lo reconoce cuando lo conecto a mi pc solo se carga la bateria nada masy yo quiero pasar mi musuca pero no puedo




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The user manual is available from Sansa's website

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to the Sandisk website and click "Firmware Updater" to find out.
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 01, 2009

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My Sansa Clip MP3 Player is almost new, however the battery only last about 3-4 hours from fully charged. But now it appears to be completly dead which my computer will not even recognize it to start the...


Hey, greatings from lithuania

i have the same problem. Couple days ago i changed the battery from another sansa clip ant it worked fine, pc recognized sansa again :/ i think that the battery is dead , detailier the microchip wich is on the battery..

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hi,

Have you tried connecting to the net and then continue to subscribe??

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1. Format your device (save songs before do it).
2. Update new firmware http://forums.sandisk.com/sansa/
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The songs you have loaded have a restrictive license on them that only allows full playback on a computer, not on an mp3 player. If you only download songs in mp3 format, you will never have this problem.

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Use Windows Media Player to transfer songs to the device.

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Reformat clip with disk utility after looking at it like an external disk. Do this by turning it off. Puting it in lock mode. Hold down middle button as you plug it in.

I am mad at my Clip as it did the same thing.

Screen shot here:
Sansa clip not recognized.

Dec 26, 2008 | SanDisk Sansa Clip MP3 Player

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My computer wont recognize my mp3


I know this is only part of the solution:
- turn off your sansa clip
- put the slide button on hold
- press the centered button while connecting the sansa clip to your pc
the sansa clip will now be visible as a removable disk under 'my computer' :-)

I don't yet know how to proceed from here on

Sep 20, 2008 | SanDisk Sansa Clip MP3 Player

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you try to go to the settings and click the usb mode and click the msc mode so you can download music.....

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Frozen


There is a fix, but it is going to delete all the songs off the player, so you will have to reload them. Disconnect the Sansa Clip from the computer. Slide the power button up for 15 seconds to turn the Sansa Clip off. Hold in the volume + button, and reconnect the player to the computer

Apr 27, 2008 | SanDisk Sansa Clip MP3 Player

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