Question about Creative Labs Zen Touch MP3 Player

3 Answers

Touch pad does not work

Will not scroll

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  • noahfink Sep 29, 2008

    touch pad does not work

  • Anonymous Dec 01, 2008

    the signal of charging is there but does not charge what could be the problem i dont know who can help me?


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  • 7 Answers

If it stopped working after you dropped it, try this:

Hold the Zen in your hand, and with your thumb, press down on the face board as hard as you can. Use your other hand's finger to scroll up or down on the touch pad. Press down different areas of the face board until you find a spot that, when pressed, causes the touch pad to work. Then, using both of your thumbs, press that spot VERY hard until the touch pad works without pressing.

Posted on Jan 23, 2009

Disasemble case and clean and stretch the fome filled contact mesh and use a erracer to clean all contacts and lift the bord over the touch pad and make shure the three contacts are touching the cicut board of the touch pad the top board is gluded down make shure it sits in place then reassemble.
Now working fine. Fink

Posted on Oct 01, 2008

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Same thing happened to me. I tried re-installing driver and smacking it lightly. Nothing worked. Gave up on it. At least it still played tunes--I just had no control to select what tracks, artists, playlists, etc. But it played random so I was at least glad for that. Then, about 6 months later, I turned it on, smacked it few times with my hand and now it works???? Go figure.

Posted on Oct 01, 2008

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2 Answers

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Connect an external mouse and see if there is any issue . If so the pad can be faulty on the PC. Please restore the PC and reinstall the drivers. If not you will need to check the touch pad circuit and clean the scroll button contacts.

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