Question about Creative Labs Zen Touch MP3 Player

3 Answers

Touch pad does not work

Will not scroll

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  • noahfink Sep 29, 2008

    touch pad does not work

  • Anonymous Dec 01, 2008

    the signal of charging is there but does not charge what could be the problem i dont know who can help me?


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3 Answers

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  • 7 Answers

If it stopped working after you dropped it, try this:

Hold the Zen in your hand, and with your thumb, press down on the face board as hard as you can. Use your other hand's finger to scroll up or down on the touch pad. Press down different areas of the face board until you find a spot that, when pressed, causes the touch pad to work. Then, using both of your thumbs, press that spot VERY hard until the touch pad works without pressing.

Posted on Jan 23, 2009

Disasemble case and clean and stretch the fome filled contact mesh and use a erracer to clean all contacts and lift the bord over the touch pad and make shure the three contacts are touching the cicut board of the touch pad the top board is gluded down make shure it sits in place then reassemble.
Now working fine. Fink

Posted on Oct 01, 2008

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Same thing happened to me. I tried re-installing driver and smacking it lightly. Nothing worked. Gave up on it. At least it still played tunes--I just had no control to select what tracks, artists, playlists, etc. But it played random so I was at least glad for that. Then, about 6 months later, I turned it on, smacked it few times with my hand and now it works???? Go figure.

Posted on Oct 01, 2008

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4 Answers

Touch pad will only scroll down, not up!


when my zen buttons stopped working all i did was just tap (not to soft or to hard) it on the side of my desk on the side of the zen on the volume side.

i think the problem is when people are dropping them its moving bits inside.

Feb 25, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Why is my Zen scrolling through options without me touching the Touchpad?


call a priest!
take it apart and clean it and make sure everything is alogned or send in for service

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Samsung yp-z5 scroll panel stopped working.


This is a common hardware fault with this player. I guess it is why the model has been replaced.

The cheapest solution is to buy a faulty player from ebay - around £10 including postage and replace your faulty one. Make sure to check the faulty one does not have the touchpad fault.

It is straightforward to replace the touchpad.

Oct 23, 2007 | Samsung YP-Z5 MP3 Player

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IRiver H10 20GB MP3


lcd cleaner

schout - water damage = irreversible

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2 Answers

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As stated above the 5/6gb units and the 20 gb units use the same scroll bars but they sit on different metal platforms. The platforms are not interchangable. The only way to do it is to remove the old/broken scroll bar from the 20gb metal platform. Then CAREFULY peel the working scroll bar off the 5gb platform be very careful the unit is in multiple layers of plastic and is very FRAGILE. Re attach the working scroll bar to the 20 gb platform and gently plug the little tail into the slot on the motherboard.
OR, buy a working 20 gb scroll bar from ebay. two screws and you're done.

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5 Answers

Touch pad issues


Next time you try scrolling on the touch pad, also push down (really) hard on the touch pad(kind of like you're squeezing the player). Keep doing this, and you may get it working. I've dropped mine a few times, and this push/squeeze/scroll seemed to work.

Aug 10, 2006 | Creative Labs Zen Touch MP3 Player

4 Answers

Touchpad Issues


Yeah i've come across with one of like this before I replaced the touch pad and all ok.

Aug 07, 2006 | Creative Labs Zen Touch MP3 Player

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