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My screen is constantly filling up with symantec email proxy messages saying email couldn't be sent. I have sent no emails. it won't stop

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  • kazaroouk Sep 30, 2008

    Hi, thank you so so much,that has solved the problem,but now I have a new one!

    N

    When I restarted it after the scan to normal mode, the virus had cleared, but I have no desktop icons any more or a start bar! Can you advise on this at all please?

  • kazaroouk Oct 01, 2008

    Hi,



    Thanks for the continued advice, but unfortunately it didn't work :(

    Is it worth taking it to a shop? or would that be to pricey?

×

2 Answers

Hey,

Just wanted to say a BIG thank you!!!
My lovely laptop is now working beautifully thanks to your advice :)

Posted on Oct 01, 2008

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  • Master
  • 4,338 Answers

You have a virus or trojan. Un-install Norton's and install the free AVG. then restart in safe mode and run the scan.

Posted on Sep 29, 2008

  • JDTec
    JDTec Sep 30, 2008

    I would do a restore to a System Restore point. Making sure you pick a date previous to the date the Norton's started acting up. When you do the system restore, You may need to uninstall Nortons and reinstall AVG. then run a scan again

    This problem may be residue from whatever infection you had.



    Start -> Programs -> Accessories -> System Tools -> System Restore.



    Please remember to rate all users who assist you for free :)

  • JDTec
    JDTec Oct 01, 2008

    Don't give up. Insert your Winxp cd, and do a repair.

    When the cd boots it will give you an option to install or repair, on the first page click on install. On the next page, you will get an option to Install or repair again. This time select repair and let it finish. It will correct the problem without damaging your data.



    Let me know.

    Joe

    Please remember to rate all users who assist you for free :)

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