Question about Acer TravelMate 8200 Notebook

1 Answer

Acer Empowering technology

OK, I give up...

Acer Travelmate 8210

I've been fooling with this stuff for a couple hours now, and can't get past the "Optical Device is Locked" or my usb thumb drive is lock.

The "E" key does seem to do anything.

My client asked me to help with this, we now what the password might be, bt can't even find a place to enter it.

can you help to a) ge intooit and b) to disable/unistall thsi "un-Empowering Technology"?


Posted by on

  • 3 more comments 
  • jhstolte Oct 01, 2008

    I'm not sure why you didn't just give me the answer if you know how to fix it.

    I wasn't available at the time you said Now or never, and you didn't respond to my email either.

    Oh well, so much for "Fixya"

  • jhstolte Oct 01, 2008

    I'm available now. I tried yoru link, but it is asking for a support key and would not connect.

  • jhstolte Oct 01, 2008

    I'm available now.

    I went to your link, but it asked for a support key,which I do not have.

    It would not connect.

  • jhstolte Oct 01, 2008

    Comming at ya now...

  • jhstolte Oct 01, 2008

    Well, I have tried several time to connect, but it keeps locking up IE& (on Vista Home Premium)

    I'll try again...



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  • 13,433 Answers

The password can be removed or reset very easyly, but it debends what version is installed.

would you like to me fix it right now? I have remote support ready here.

that remote support link will work for about 2 hours but I will only be here for 20-50 minutes, so if you want it fixed now, I recommend we get to work right now.

I'm offering my help for free. Giving it away for free right now, are you intrested? I normally do remote support only in chat sessions, or sometimes in premium questions.

Posted on Sep 29, 2008

  • 3 more comments 
  • Ekse Oct 01, 2008

    let me know when your available so we can fix it.

  • Ekse Oct 01, 2008

    didn't expect to hear from you so soon.

    new link

  • Ekse Oct 01, 2008

    Hmm, try downloading the software instead of using the active x thing. the download link comes up when you fail to accept the active x.. when the popup comes in ie about blocked object you should see the download link there.

  • Ekse Oct 01, 2008

    If our software does not start within one minute, manually download the software and click "Run" or "Open" when prompted. (You may be asked twice.)

    it says that on the page.

  • Ekse Oct 01, 2008

    You need to login to give the fixya vote. Thanks.



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