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After having a virus in my computer, I lost all of my data, including my printer. I downloaded it again and since then I have not been able to print anything. The wires seem to be connected proberly, The printer is a HP Photosmart C5180 All-in-One

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  • barberfourel Sep 30, 2008

    Thank you for this information, but the printer still will not print. If you can think of something else, please send it to me.



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Make sure when installing HP printers that you install the software FIRST without the printer connected. Otherwise, you'll have problems.

Disconnect the printer. Delete the printer from the "Printers" folder in Windows / Control Panel. Insert the HP CD into your CD drive and follow the installation steps. After completion, you can then plug in your printer. Windows will recognize it, and pull the HP drivers that it needs from the installation you just performed.

Good luck - make sure to rate users who offer their time & expertise to you for free :)

Posted on Sep 29, 2008


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Hi Felix,
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I've seen Xerox printers saying processing data and nothing appears before.
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Are you sure that you downloaded the correct file ?
Please check to make sure.

If you did, then let's try uninstalling it and installing it again with a clean install.

>Turn off the Printer and unplug it from the computer.
> Go to Start/Control Panel>Install.Uninstall and scroll down until you find the printer software.
>Highlight it and Uninstall it.
>Turn off all running programs including your internet and virus control.
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Be sure to restart you virus control if it does not start automatically.
Try a print.

Please let us know if this works for you. Thank you.

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Here you can find the driver you require:


Ryan Deschaine

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Boxen Solutions LLC
Email address:
Office number: 262.254.0064
Mobile number: 262.834-5844
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