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My philips plasma 42PF5620 is barely two years old and not with much use on it. the picture quality seems to have diminuished and when the screen is blank one can notice some vrtical fadig on the left and right. These faded patches feel hotter and look like some burnt areas on the screen

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  • a_xuereb Sep 29, 2008

    thanks



    Hope I explained myself well enough. when the screen is black there are faded areas visible, which are found on the left and on the right, which run vertically.

    I also noticed that in dark scenes n films you hardly get to see the details of the dark parts, but only the light parts which are silhouetted

  • a_xuereb Sep 29, 2008

    Hope I explained myself well enough. when the screen is black there are faded areas visible, which are found on the left and on the right, which run vertically.
    I also noticed that in dark scenes n films you hardly get to see the details of the dark parts, but only the light parts which are silhouetted

  • geraldtr Mar 06, 2009

    I have a similar problem but the picture is actually MORE clear in the vertical margins. They are blacker and when watching a darker movie the character color is much better when in the edges. Any ideas? Faulty screen? It is a Hitachi 50" about a year old. I got the HH Gregg warranty for 5 years with it. Should I get a tech out here?

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I think there is a fault with the screen itself. Even though it is two years old and probably out of guarantee I think you have a genuine case to have Philips do something about it. Without putting my neck on the block and so it costs you as little as possible you have to somehow persuade Philips technical department to examine the tv to admit a manufacturing fault but usually you have to commision an independant examination yourself which could be quite expensive for it to be confirmed there is a fault with the screen BEFORE going to Philips with your findings. And even if they did admit to the tv screen being faulty they might not do nothing unless you pay some of the cost,again which could be quite expensive. Please seek legal advice and post how you got on every step of the way. Hope this helps and the very best of luck.

Posted on Sep 29, 2008

  • Paul Sep 29, 2008

    You explained yorself perfectly my friend I just wish there was more people like you in the World when they try to describe a fault to me!!! And I still stick by my prognosis. Good luck with it.

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