Question about Fargo DTC525 ID Card Printer

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"printhead temp" My printer was down and off for a little over a month because I ran out of cards and ribbon. When I finally got them and turned on the printer to print a card it said "printhead temp". Reading further into details it said the temperature needs to be set!??? I didn't know this printer even had a temperature gage judge one that can cause such a big problem! The cards are only feeding half way and the ribbon is feeding but nada is printing. Can someone help me with this problem with step by step instuctions? Because I live in The Bahamas and I highly doubt anyone here can help me! Please what ever help you can offer will be greatly appreciated. My business depends upon it!

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  • Safe-Card ID Services May 11, 2010

    First off we will need to find out specifically what printer model you are operating and what optional modules you have on your printer. It sounds as if you have a lamination unit.



    Our technical assistance blog is available for Fargo id card printers at www.safecardid.com/blog.

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5 Suggested Answers

CoachTim
  • 202 Answers

SOURCE: Printer ribbon broke in half

Not sure what your question is??? Must have been a defective card that caused the ribbon to split. Or the ribbon was worn and happened to split on that card. I hate when that happens. Please repost if you have further questions. Tim

Posted on Mar 06, 2007

  • 3 Answers

SOURCE: fargo pro-l using too much ribbon

Hi,
It sounds like you may need to calibrate the ribbon sensor.

Go to the driver icon in your printers folder.

Right click on the Pro-L driver's icon, and select "Printing Preferences".

Click on the "Advanced" button in the lower right corner. A new window will open.

Scroll to the bottom and you will see "Calibrate...". Click on that and a button appears next to it that says "Properties...". Click the "Properites" button and another window appears.

On this screen, you'll see a button on the right side that says "Sensors...". Click on it, and yet another window opens. Almost there.

Here, you'll see two sections. The top section is for calibrating the ribbon sensor, the bottom is for the lamination sensor. Remove the ribbon and close the lid. Click on the "Send" button in the top section to calibrate the ribbon sensor. Your printer should beep twice.

After that, hit cancel on the previous windows to close out everything.

Normally this fixes this kind of problem, but if it doesn't, then there is something broke in the printer, possibly the sensor itself.

Posted on Mar 27, 2008

SOURCE: Fargo c16 card printer

Try cleaning all the rollers.

Posted on Apr 16, 2008

  • 526 Answers

SOURCE: Fargo 4250 card printer runs, but doesn't print.

take the ribbon out, and rewind it a little bit and see if you see print on it. if you dont, chances are your printhead is either bad or has loose cables going into it.

if you do see print, either your card is not aligning properly or the head lift motor might not be working (when the unit on, open the door, and press both buttons at the same time and see if the printhead does an up and down motion), platen roller is bad

Posted on May 31, 2009

  • 11 Answers

SOURCE: Zebra P110 ID card printer card jam on yellow ribbon.

In the driver go to the tools section. In the command to send to the printer box type !SA then choose send the will calibrate all your sensors. As always make sure your clean the printer.

Posted on Jun 03, 2010

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Hi,

According to your problem, first check that you have put the card in the printer properly. These types of printers are very sensitive. It can make malfunction for a little wrong with card or also with bad quality card or printer.

Check the ribbon quality or change the ribbons which are not in good condition. Re prepare those ribbons in cartridge and then install the cartridge properly. Check the printer settings also and reboot it. Try this it will help you.

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Common problem is a dirty card, make sure you handle the cards by the edges and not the surface as oil from finger residue will cause a misprint on that part.

This problem can also be caused by improper or too low of a setting for black intensity, where the printer does not apply sufficient heat to transfer the color onto the card.

Also check for a faulty ribbon, if the ribbon is not properly stored or is more than 3 years old, it can also cause this issue.

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Hi,
  • 1-Turn off printer,

  • 2-Open the printer's front cover to access the printer's ribbon and printhead.
  • 3-Spray the ribbon and printhead with short sprays of air from a can of compressed air to remove any ink, dust and dirt buildup from the components.
  • 4-Use a flashlight to locate the printhead's adjustment lever. The lever is on the left side of the printhead.
  • 5-Push the lever toward the ribbon. This will place the printhead closer to the ribbon so the print will be darker.
  • 6-Close the printer's front cover. Turn on the printer.
  • 7-Print a test document. If the print is still too light, replace the ribbon.

    If the print is too dark, turn off the printer and move the printhead's adjustment lever slightly away from the ribbon.


  • Please Rate this solution. Regards.

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    DataCard printer ribbon breaks


    First, what color is it breaking on? Yellow, Magenta, Cyan, Black, Topcoat?

    Next, I would do is clean all the rollers in the printer with isoprophyl alcohol (99% if you can find it, 91% is ok, 75% is you're in a bind). This is a common problem

    Then, load the Printer Diagnostics from your print driver CD. In diagnostics, you can set the BASE POWER for YMC, K or Topcoat. The base power is totally different from intensity. As the printhead gets old, you may need to back off the intensity to keep the ribbon from breaking.

    Lastly, take a look at the ribbon:
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    Fargo 4250 card printer runs, but doesn't print.


    take the ribbon out, and rewind it a little bit and see if you see print on it. if you dont, chances are your printhead is either bad or has loose cables going into it.

    if you do see print, either your card is not aligning properly or the head lift motor might not be working (when the unit on, open the door, and press both buttons at the same time and see if the printhead does an up and down motion), platen roller is bad

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    Hello, mmgarcia10.

    I've dealt with Zebra 140's for a lot of years. It's best to start with the easy fixes, so please don't take offense if I ask you to check obvious probelms.

    I'm assuming you use a ribbon (as opposed to direct thermal paper). When replacing ribbon, it's easy to slide the spool on facing the wrong way.

    Can you verify that the ribbon is loaded with the ink facing down? The back of the ribbon is probably shiny and should face up. The ink side is dull and ink can probably be scraped off by your fingernail. The ribbon on the spindle should unwind clockwise, not counter-clockwise. If you're familiar with cleaning the printhead, this would be a good time; if not skip the cleaning for now to avoid damage.

    If the ribbon was loaded OK, the next thing I'd check is the printhead pressure. The are two posts with thumbscrews located above the printhead. The thumbscrews press against springs that in turn apply a small amount of pressure to the printhead. Each post has two thumbsrews that can be tightened toword each other to lock the position. Labels and ribbons can be a little tricky to load, and sometimes these posts can slide to the side by mistake. A good rule of thumb is to position these above the left and right sides of the label. Don't apply too much pressure, or the printhead will wear out faster, and printheads are exensive. If one side prints light and one side dark, give the light side a little more pressure.

    If the labels still don't print, turn the printer off and then on (to reset the main board).

    I can't remember if the Z140 can print a configuration page or test print if you hold down the Feed button while turning on the power. It's so easy it's worth a try. I know you can print one by navigating through the front panel. If the label doesn't print, it's probably a hardware problem. I've never seen a ribbon cable work loose from a printhead, but if you can find the connector, you can jiggle it a little and press it in to try to reseat the pins.

    If the config page prints but labels from your software don't, you could check the darkness setting in you software, and also in the printer driver (right click the printer name, and choose something like Printing Preferences). There's also a darkness setting stored in the printer that can be set through the front panel, but this is often over-ridden by label software.

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    Just a note, you need to be careful when sending the !SA command, as in some of the earlier firmware versions pre v1.16.11 , it can "double count" the i-series chip contained in the ribbon. So for example if you run the !SA command with a new ribbon with 200 prints remaining, it is possible after 100 prints the chip has counted down and the printer displays "OUT OF RIBBON" even though you have half a ribbon left.
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    3). Insert the ribbon and lock the printhead down.
    4). Send the command !CSA_1 (Where "_" represents a space) - allow the calibration to complete.
    This has works for me 99% of the time where the sensor array is faulty.

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