How can I get my money back from a fake item I've bought on ebay?
since ebay doesn't settle anymore buyer claim,only through paypal/
Paypal claim dept doesn't help,if the seller take the money and close all account with ebay & paypal ,
what is my other option?
Please help,thank you
Oh ok this has happened to me b4 and i got my money back so listen up whtever bank you have contact them and explain to them the situation i prefer if u can and if ur bank lets u to create an online accnt and then form there just file a dispute online its much faster (thts wht i did and got a $150 back. and if u cant do it over the net just call the bank up and tell them give them the user name of the guy and his paypal sn. if they say that contact paypal keep arguing and tell them that paypal wont do it becasue the guy ran with ur money
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According to the Paypal process when you file a claim for an item that is significantly not as described, you must return the item at your cost in order for Paypal to issue a refund for the amount you paid, not the return shipping costs. You have 10 days to provide Paypal with a tracking number. Paypal doesn't allow you to post a reply. You send the item back or in 10 days the claim is closed.
Buyers are being forced to pay to received goods the seller didn't described accurately, and in some cases, honestly.
I think that is wrong.
When you can prove that an item is significantly not as described, then Paypal should refund your entire costs of the item including shipping both ways. Sellers can take advantage of Paypal's forcing buyers to pay for return shipping.
If a buyer doesn't like something or changes their mind, and wants to return it, then the return shipping should be paid by the buyer.
First check if there is an item number (12 digits) and if there is then locate it on eBay.com or at motors.ebay.com. Check if there's a listing like that. You will need to log in to your eBay account so that you can bid or buy it now the item. If you don't have an eBay account, then you need to create one.
If you see the item in a different site, do not continue. eBay will not cover that item under the buying protection if it's not listed on their site.
Here's how the REAL transactions work on eBay:
1. buyer sees the item listed on eBay 2. buyer buys/bids on the item ( Checking an reading the item description with an understanding of the item that they want to purchase) 3. buyer wins item (the buyer can now request the phone number of the seller if the buyers has concerns about the item.) 4. buyer's name appears as winner on the listing 5. item number appears in "Items Won" in buyer's My eBay page 6. seller sends an invoice 7. buyer pays the seller (buyer does not pay eBay) 8. seller ships item/ buyer picks up item
I hope this helps. Have a good one! Don't forget to rate!
PS: Also, do not send check, money order, wire or bank transfer. Check eBay's Accepted Payment methods.
You can provide the info BUT your transaction won't be covered under Ebay / Paypal's Seller Protection policy.
So if your buyer sends you some Paypal money and you ship the item, he can just turn around and take the money back and claim the item was never sent. You won't be protected, meaning you'll lose your item and the money so be careful!
Once your item is sold, the system will generate a fee for that which is called the final value fee. It is a percentage eBay took for successful completed listings but it will be taken away in your bank or credit card at the end or mid of the month depending on your billing cycle. (please check your invoice in the Account tab, right side invoices)
But if the shipping cost is not included in the invoice sent to the buyer, check your listing and make sure that you didn't choose free shipping. If your shipping calculator is set but the buyer paid no shipping cost, you can then ask the buyer to pay for it. You can send the buyer a manual paypal invoice.
Here's how you can create a manual invoice using your PayPal account:
1. Log in to your PayPal account. 2. Click Request Money. 3. Click Create a Money Request or Create an Invoice. 4. Enter the required information. 5. Click Continue. 6. Review the information and click Request Money to send a money request or Send Invoice to send an invoice.
You can also ask several people at the same time. Just enter their email addresses, separated by commas. I hope this helps. Have a great day!
Notify the seller about the broken items. Between you and the seller you'll need to determine if the items were broken by the shipper. If so, the seller will file a claim for the broken items. It's up to the seller whether he refunds you prior to the claim being approved. I usually refund as soon as possible. If the seller is unresponsive and/or he did not purchase shipping insurance then you'll nee to file a claim with eBay's New Buyer Assurance. Good luck
If you're going to buy an item from Canada, first, the item must be listed in eBay to make the transaction legitimate. Only pay for the item using PayPal, Moneybookers, Propay, Paymate or credit card through the seller's marchant credit card account. If the seller is asking you to pay for it using wire transfer or money order, better cancel the transaction because it is a possible scam. If you pay using those 2 payment methods, you'll not be covered by eBay's Buyer Protection Program. I hope that this will help you with your transaction. Also, all legitimate emails from eBay should be received both in your My Messages and registered email address. If you don't have a copy of it in your My Messages, better forward it to firstname.lastname@example.org
Okay if I understand you correctly you are no longer buying the truck you are just covering their seller fees charged by Ebay since you backed out of the deal, right? If I am correct DO NOT SEND THEM THE MONEY!!! Yes Ebay charges seller a closing fee upon closing a sale you never completed the sale so the buyer can file a NON PAYING BIDDER claim which reimburse the buyer of the fees Ebay charged. The buyer could also do a second chance offer to the second highest bidder. Trust me the seller has options one of them is not to charge a winning bidder closing fees for an incomplete sale.
there are no ebay agents who collect money or hold the money for the buyers. if you found this item outside ebay, most probably craigslist and the seller will tell you about vehicle protection program and ebay agents getting the money, this is a scam. the vehicle protection program only works if you purchase the item directly from the ebay site using your ebay account. you need to have the 12 digit item number to verify if the item is a legit item from ebay. if you received emails from the seller outside the ebay messaging system, it is best to forward those to the investigation team of ebay so that they can check it for you. you can forward those emails to email@example.com and please do not send payment yet. if the seller will also tells you that the item is in an ebay warehouse, you need to back off and cancel this transaction immediately and do not provide any informationl. there is NO ebay warehouse and ebay agents are not allowed to get payments from the buyers..