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Jimmie Monica Hey, Its not a problem with the unit. You have the blue or Blue/White wire hooked up wrong. Disconnect both the blue wire and the blue and white wire and I guarantee the sound starts working on everything. If you have one of those two wires hooked up for a power antenna or remote amp turn on, then switch which one you are using and that will fix the problem permanently. Disconnecting them both will get it to work though. I guarantee it. Please post back and let me know if it works for you. Thanks Sep 06, 2013
I'm probably a bit late in replying to help you, but my answer may help others. I had a DABR101 with an identical problem - just the display lit up bright blue, no text, no radio functions. As I am a qualified electronics engineer, I opened up the radio and found a flat ribbon cable joining the front panel to the main board via connector CN102 was partially disconnected. It's a very poor connector and the plug falls out easily, so probably the radio had been dropped or knocked. Anyway pushing the connector back together resolved the problem. Radio then working correctly. I secured the errant plug with a dab of hot glue. I hope this helps others with this issue, but you should not open up this or any other piece of electronic equipment unless you are qualified to do so as there are dangerous voltages inside.
I would return them to the place of purchase and tell them they don't work. Most stores have a defective product replacement policy where they'll either replace your units or refund your money. Be sure to bring your receipts.