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DEAD: Kenmore front load washing machine Super-Capacity 3.5

My wonderful washer died yesterday. Nothing. Nada. Rien. No lights, no sounds, no beeps....

I checked the power cord, the water supply and even unplugged it for 1 hour in hopes it would "reset".

Please help me to bring my Bessy back to life. She's got lots more laundry to do!

Thanking you in advance,

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Hello Lisa
Welcome to fixya.
I'm Huuum and happy to assist you,

You said, Your wonderful washer died yesterday. Nothing. Nada. Rien. No lights, no sounds, no beeps....

You said, you checked the power cord, the water supply and even unplugged it for 1 hour in hopes it would "reset".
When service comes out they go inside and test the start switch and or any fuses or wires that may be faulty.

You need to run a diagnostic check to see what part or parts failed and then you can determine by the age and cost of the repair what you are going to do!
You already tried the reset which was smart and well informed!

You did the right thing to try and reset it!

How old is the washer ?

Here is an interesting report I just read!!!!!!!!!!

Repair or replace?

When to pull the plug on your old washer

Typically, you'll also find a troubleshooting section for more-serious problems
in the owner's manual.

Should you pay for a repair or buy a new model?
The answer depends mostly on the age of your washer,
how much you bought it for,and the cost of the repair.

Follow these guidelines:

When a repair makes sense.

If your washer is under warranty or less than four years old ,
paying for a repair makes sense.
Note that washers under warranty might require service from a factory-authorized technician;
readers have found them on a par with independent repairers.

When a repair might be a wise choice.

If your washer is out of warranty and is four to seven years old,
it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
But you might want to buy a new model even at this stage,
given that today's models have added features.
Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
are 43 percent more efficient than conventional models built before 2001 and 56 percent
more efficient than those built before 1993.

When it pays to replace.

The repair costs more than half the price of a comparable new washer.
Data also shows that it doesn't pay to fix a less-expensive washer
eight or more years old.

Thanks to better recycling programs, less than 10 percent
of washers you replace are likely to end up in a landfill.

Thanks for giving me the opportunity to help!
Please remember to leave a rating before you go!
Thank you, Huuum

Posted on Sep 29, 2008


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