Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Ice dispenser chute

I keep getting frost buildup in the ice despenser chute and thus the ice gets trapped in the chute when dispensing. I think there is a problem with the chute flapper door not closing all the way (staying open slightly) and causing the frost buildup. I've noticed that when a dispense is triggered, the flapper door opens quickly, but closes very slowly and maybe not all the way. Do you have any suggestions on how to fix?

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  • Anonymous Oct 07, 2008

    I have the exact same issue.  Repair guy just came out and wanted $225 to replace flapper.


    So I'm looking to fix it myself...any tips?

  • rboulanger Oct 16, 2008

    Thanks for responding. I see what you mean. I found the solinoid that opens/closes the chute door and noticed the shaft was not smooth when retracting out/in, so I lubed the shaft of the solinoid. Now it works a little better, but the flapper still will not close all the way. I think the solinoid is just weak in being able to retract the shaft all the way back in. I also noticed the yoke on the end of the shaft was a little worn, but I don't think this is contributing to the problem. I think I need a new soliniod motor and yoke. Do you have these parts?

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Most flaps have a solinard that opens and closes the flap,if you can replace or get in there to lube it you should me ok,let me know more-mike

Posted on Oct 12, 2008

  • MIKE major Oct 16, 2008

    you can go to sears ,com click on parts put your model number in and it will list all parts and what cost,also you can go to repair clinic .com to compair prices(model number inside frig. on wall)-mike

  • MIKE major Oct 17, 2008

    you should of given me a fixya rating so you knocked down my score,anyway go to sears.com click on parts put your model number in and you will have what ever you need-mike the fixya guy!!

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