Question about Creative Labs Zen Digital Media Player

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My Creative Is Coming on but When the Zen thing come on a white screen then I turn off Please Help Me!!!!!! And I can't take it back to the Store because I got from a Friend PLEASE HELP ME

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  • Anonymous Jan 23, 2009

    White Screen of Death

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2 Answers

Ei can somebody help me? i have desame problem...plZZZ

Posted on Nov 10, 2008

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  • 65 Answers

You'll need to replace the LCD Screen. Click here.

Posted on Oct 04, 2008

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1 Answer

Big prob with zen


hey i know this sounds like a stupid thing to say but...

There might be a reset button on the side just push that in with a pen/pencil for about 5 seconds try turning it on. if its the creative zen x-fi it will be a little grey button and it may say RESET next to it in little white writing.

if it doesn't work then let me know,

thanks.

Apr 01, 2009 | Creative Labs Zen Digital Media Player

2 Answers

My creative zen 4gb player,when switched on the screen appears to be white


If you need to reset your device everytime you turn it on, it might be a firmware problem or device problem. You may want to try reloading or upgrading the firmware of your player. However, there are risk when you perform the upgrade. It might not work completely if it is not properly done.

For specific firmware upgrade instructions, please refer to the firmware released posted at http://creative.com/products/mp3 or follow the instructions on the screen.

Hope it helps!


Oct 21, 2008 | Creative Labs Zen V MP3 Player

3 Answers

White screen of death on my zen


I had the same problem with my Zen. I *downgraded* the firmware in mine to 1.03.04 and it seems to have fixed it. Per the Creative website, I first tried upgrading it to 1.20.02 and it only seemed to make it worse. I tried their recovery procedures to no avail.

You can download the downgrade here. It's and executable file, just have your Zen hooked up to your computer and execute it.

http://drivers.softpedia.com/progDownload/Creative-ZEN--GB-Firmware-Download-41209.html

Mark

Oct 17, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative Labs Zen Micro White MP3 Player


Sounds like you need to buy a new screen. They are $9.99. Click here

Oct 09, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Screen Problem


screen is white will not let me see anything . I can turn it off and turn it back on but is still will not let me see anything. I have reset it and still nothing has happen. Please help!

Sep 13, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Zen screen stays white


The white screen of death is due to a hardware failure in the LCD screen and the only way to fix it is to replace the screen itself. You can find a screen and repair services at www.TheGadgetDr.com

Aug 13, 2008 | Creative Labs Zen Digital Media Player

2 Answers

Creative Zen Firmware Problem


that **** happen to me too and that shity creative is nothing but junk

Jul 23, 2008 | Creative Labs ZEN V Plus MP3 Player

6 Answers

My creative zen screen was flickering white


SEEMINGLY RANDOM PROBLEM

I've seen a million reasons why people think their Creative Zens are going to the white screen of death. I've tried a million different things myself in trying to 'solve' the problem. The only quick-fix that has worked consistently was freezing the Zen (in a plastic bag, of course). After freezing it, it always boots fully the first time I turn it on, but your guess is as good as mine as to how many times it will work before having to freeze it again.

PUT THE SQUEEZE ON - CAREFULLY!
To me, the problem has always seemed like it had to do with a lack of connection or contact inside the thing. So, my next theory has proved - so far - to work even better than freezing. However, it's a bit of a risk to the LCD screen. I noticed the casing seemed a bit "loose", so I squeeze it (be careful not to break the LCD!!!!) as I turned it on. The first time I did this was last night. The Zen has properly booted every time I've turned it on since then. I've left it for hours and turned it on occasionally when I've thought of it...and presto!

I ASKED AN EXPERT!
My brother is an electronics expert. I described the problem to him and asked his opinion. Without going into detail (that I can't remember anyway), he concluded that there are contacts in the casing for the LCD that just aren't quite making the contact.

WHY?!
I fail to understand why Creative refuses to do anything about this problem when it seems that it would be a simple fix. I understand that they have more lucrative business to attend to, but selling a bum product and not even acknowledging the problem - much less fixing it - just isn't right.

Jun 20, 2008 | Creative Labs Zen Digital Media Player

5 Answers

Creative ZEN v plus


did you try to reset it and do a disk cleanup?

Jan 22, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Someone please help me!!!


my zen has been doing this for the past couple months too. the screen appears in vertical bars and is fuzzy. the only thing is to go to the store/ site where you bought it and ask for a replacement.

Apr 23, 2007 | Creative Labs ZEN Vision:M Digital Media...

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