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Printer-Lexmarkx6570m Printer I can't get it to print from the computer. I have the usb cable hooked up right because I've checked it twice. And I have WindowsXP, so it's suppose to be compatible with my computer. I'm at a loss. Can you please help me with this problem? Thanks, Janice

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  • janice74441 Oct 07, 2008

    I followed all the directions with the disc that came with the printer, that is after i iuninstalled and then used the disc and it still doesn't print from the computer. I took your advice as very helpful. Please can you help me any further? I'm really depending on your help. I don't know if it is compatible with my computer. I certainly hope so. I didn't hook up the fax as I'm not ready for that as yet. Appreciate everything you have to suggest to me. Thanks very much. Janice

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You need to install printer driver software first, or it will never work:

If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading,find the file,doubleclick on the file, if you get in troubles ,then followinstructions below to reset and reinstall:


  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website and run the file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.
Note:some printer does not work on Vista


Posted on Sep 29, 2008

  • Ginko
    Ginko Oct 07, 2008

    ok, wait, I try to find the download for xp



  • Ginko
    Ginko Oct 07, 2008

    You need to start from here
    Select North America and US in the box and click search.
    Next page: select model, put X6570 only, and click on the grey X6570 that comes up in the box.
    Next page Select Windows XP only, do not click on the download in Mac os , that is wrong, proceer to Windows XP download.
    The file for XP must be called, cjb6500en.exe and not
    6500_Series_Web_Installer_LPD.dmg
    the second one is for Mac
    .
    Click the red button that say Download Now.
    Download starts automatically.
    Save file in my documents.
    That is the drive, doubleclick on the saved file to startup the printer install wizard.



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