Question about Philips GoGear SA6185/37 Digital Media Player

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Philips gogear sa6185

My computer will not recognise this player

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  • benny27 May 15, 2009

    MY COMPUTER WILL NOT RECONIZE MY PLAYER AT ALL. IT POPS UP UNKNOWEN DEVICE AND WONT LET ME OPEN IT

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I just fixed the problem I was having (after 2 days of trouble shooting and on the phone with Norton anti-virus). Somehow, the Bonjour program got deleted from my computer. I think it happened when Norton was upgraded and renewed on my computer because I'd done nothing different up until that time. Here's how I fixed it JUST NOW. I went to:

http://www.apple.com/downloads/macosx/apple/windows/bonjourforwindows.html

and downloaded Bonjour. My gogear is now working just fine. Hope this helps you, too.

Posted on May 09, 2009

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How to download music and videos, because I lost my instructions?


Hi,

Welcome to Fixya. If you need to know how to download music and videos on your player you can refer to the manual below and you can also use the Philips GoGear SA6185/37 support website

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Here's a link to the download. Hope this helps.

http://www.apple.com/downloads/macosx/apple/windows/bonjourforwindows.html

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1 Answer

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Hi

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Enter your model #
Click on the link for your model #
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After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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