Question about Lexmark X5470 All-In-One InkJet Printer

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Missing edge of scanned object

When I scan a piece of letterhead the very top edge of the logo is missing. I've tried turning the original the other way around, but it still happens. Any ideas

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Position the document on the corner of the flatbed scanner that has arrow signs.

Posted on Oct 10, 2008

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Scan option is missing all of a sudden


Unplug the USB cord, if it's not a wireless printer, uninstall, and reinstall the software and see if this corrects it...

Mar 19, 2014 | HP PhotoSmart 7515 e-All-In-One Wireless...

1 Answer

How to use the *2670 lexmark scanner


Please follow the steps below on how to scan using your Lexmark X2670 printer:


Using the printer control panel

1. Open the top cover, and then load an original document face down on the scanner glass.

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2. Close the top cover to avoid dark edges on the scanned image.

3. Make sure that the printer is connected to a computer, and that both the printer and the computer are on.

4. From the printer control panel, press the scan button.

5. Follow the instructions on the computer screen.


Using Windows

1. Open the top cover, and then load an original document face down on the scanner glass.

2. Close the top cover to avoid dark edges on the scanned image.

3. Do one of the following:

• In Windows Vista, click > All Programs, and then select the printer program folder from the list.

• In Windows XP, click Start > Programs or All Programs, and then select the printer program folder from the list.

4. Click Lexmark Productivity Studio.

5. On the main screen, click Scan.

6. Follow the instructions on the screen.


Using Macintosh

1. Open the top cover, and then load an original document face down on the scanner glass.

2. Close the top cover to avoid dark edges on the scanned image.

3. From the Finder desktop, double-click the printer folder.

4. Double-click the 2600 Series Center.

5. From the "What is being scanned?" list, choose the type of document to be scanned.

6. Click Scan.



Source: Lexmark X2600 Series User's Guide

Oct 09, 2011 | Lexmark X2670 All-In-One Printer

1 Answer

When scanning I have a black line that shows up on my paper. printing is ok, no black line showing. What can i do to fix this?


Check the scanner unit for dirt on the optical pickup element. In the worst case, you have a dead sensor, but dirt or foreign objects are more likely. I've even seen lines produced by White-out that got smeared off of the original (scanned before the White-out was dry).

Apr 26, 2011 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

How do I scan a page from Scanner and transmit it to my PC?


Welcome to fixya,

  1. Turn on your all-in-one printer and computer. Check the connections between the two machines.
  2. Lift the printer's document lid. Examine the scanning surface and the underside of the lid for dust and fingerprints.
  3. Put the document you wish to scan face-down on the glass. Use the alignment markers to help you square up the object. These are usually found on the left-hand edge of the scanning area.
  4. Close the printer's document lid slowly so the document does not shift position.
  5. Select a scan resolution. The higher the dpi (dots per inch) count, the sharper and more detailed the image.
  6. Push the scan button. You may have to do this on the printer itself or on your computer.
  7. Check the preview of your scan on your computer. Depending on your all-in-one printer and software, you may have to prompt your computer to display the preview for you.
  8. Edit the image as it appears on your computer if you want to make changes. Your scanning software might let you enlarge, resize or otherwise manipulate the final product.
  9. Accept the scan and save. Return the original document to a safe location.


Hope this Helps.!

Dec 19, 2010 | Canon Printers & Copiers

1 Answer

In copy mode I am getting a back strip along the left hand side of the copy. The strip also shows up in the preview. Strip used to be half inch thick and is now an inch thick.


Is any part of the image missing under this black strip, or is it just margin from the side of the document to the end of the glass?
If nothing's missing, then probably you set a larger original size in the settings somewhere.
Try a sheet of white paper the size of the glass, put on top of the (smaller) copied picture or document; when scanning it is not a big deal, you can always choose the area to be scanned, right?
If however part of the document is missing, this can mean that the photosensitive element is faulty and doesn't read a couple hundred pixels on that side and the device needs repair.

Oct 27, 2009 | HP Photosmart 2575 All-In-One InkJet...

2 Answers

White lines across my scanned images


I had the exact same problem! the problem seems to be with the CCD calibrating itself before it starts to scan.

If you look into the scanner, the scanner glass extends itself into the casing of scanner where the CCD rests. Every time before the scan starts the CCD starts to calibrate itself in its housing before it starts to scan. If there is any reminiscence of dust or anything object (like a piece of paper) stuck in the edges where the CCD rest, the white balancing is thrown off and it causes white lines to appear along the entire line where the dust was present.

Ideally the solution would be to open the scanner casing to clean the housing where the scanner CCD rest. This would solve the problem.

If you are unable to open the scanner casing, then try using a piece of paper or a thin edge of a cloth, slightly dampened to reach into the edge of the scanner glass where the CDD rests and clean it. This is what i did and this solved the problem.

Jul 09, 2009 | HP PhotoSmart C4385 All-in-One Printer

1 Answer

Printer will not scan pictures.


Introduction To use the scan features, the HP All-in-One and computer must be connected to each other and turned on. The HP All-in-One software must also be installed and running on the computer prior to scanning. To verify that the HP All-in-One software is running on a Windows computer, look for the HP Digital Imaging Monitor in the system tray at the lower right side of the screen, near the time. NOTE: Closing the HP Windows system tray icon can cause the HP All-in-One to lose some of its scan functionality and result in a No Connection error message. If this happens, correct it by restarting the computer or by starting the HP Image Zone software. Follow the instructions below to scan documents from the all-in-one to an application. Make a Scan Step one: Load paper
  1. Open the paper tray door. Figure 1: Opening the paper tray door c00315283.gif
  2. Pull the paper tray extender toward you, as far as it will go. Flip the paper catch at the end of the paper tray extender to open the extender the rest of the way. WARNING: Legal paper might get caught on the paper tray extender if it is fully extended when you print onto legal paper. To avoid a paper jam when using legal-size paper, do not open the paper tray extender.
  3. Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide to its outermost position. Figure 2: Sliding the paper-width guide to the outermost position c00315284.gif
  4. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following:
    • Make sure it is free of rips, dust, wrinkles, and curled or bent edges.
    • Make sure all the paper in the stack is the same size and type.
  5. Insert the stack of paper into the paper tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops. NOTE: If using letterhead, insert the top of the page first with the print side down. For more help on loading full-size paper and letterhead, refer to the diagram engraved in the base of the paper tray. Figure 3: Inserting paper into the all-in-one c00315285.gif Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide inward until it stops at the edge of the paper. Figure 4: Sliding the paper-width guide to the edge of the paper c00315286.gif Do not overload the paper tray; make sure the stack of paper fits within the paper tray and is no higher than the top of the paper-width guide.
Step two: Load the original NOTE: Many of the special copying features will not work correctly if the glass and lid backing are not clean.
  1. Lift the lid and place the original face down on the left front corner of the glass, with the sides of the original touching the left and bottom edges. NOTE: For more help on loading an original, refer to the guide engraved under the glass.
  2. Close the lid.
Step three: Scan to an application NOTE: To use this feature, you must have installed the full software package and the HP Digital Imaging Monitor must be running.
  1. Press Scan on the control panel. A preview image of the scan displays in the HP Document Viewer window on the computer, where you can edit it.
  2. Click Done or Finish in the software. The HP All-in-One sends the scan to the HP Image Zone software, which automatically opens and displays the image.
NOTE: To stop scanning, press the Cancel button on the control panel, or in the HP Image Zone software, click Cancel . Have a good day,

Jun 18, 2009 | HP PSC 1410 All-In-One InkJet Printer

4 Answers

Lexmark X2500 driver is missing OCR software


Sometimes companies only support only the basic drivers. The OCR software is on the CD (s) that came with the printer. Suggestion. Try to order the original CD from Lexmark., or search Ebay for programs that have OCR capability. You can use OCR programs from other vendors as long as they are stand-a-lone programs. Just make sure you have the original disc so as not to infringe on copyright privileges.

Note: you can buy OCR programs. Check Ebay and Amazon. They are usually better that the programs that come on the OEM disk.

Cheers.

Mar 27, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

When scanning, the scanned page is not readable from a third of the page down to two thirds of the page.


It is important that the item you scan comes in close contact with the scanner glass. If the resulting scanned image is not clear, check to see that the item is in full contact with the scanner glass. The scanner uses optical character recognition (OCR) to convert text on a page to text that you can edit on your computer.
  • If you scan text but cannot edit it, make sure that you make the following selections during scanning:
  • Scanned text might not appear on your computer exactly as it appeared on the original, especially if the original contains faint or smudged text. For example, some characters might be incorrect or missing. As you edit the text, compare the scanned text against the original, and then make corrections as necessary.
  • To change text scanning options, click the Scan Document Settings button in the initial What are you scanning? screen.
  • The OCR software is installed by default when you install the HP Scanning software during scanner setup. If you use the Custom option when installing the software, you can choose not to install the OCR software. Try reinstalling the software using the default install options.
  • Email to jdiaz@coretec.us
  • If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
    Thanks, Joe

Nov 07, 2008 | HP Printers & Copiers

1 Answer

HP Office Jet 7310


chances are the feeder isnt feeding the paper at all, thats why you cant scan a single paper, try opening up the ADF and clean the feed rollers first, turn off the machine and gently rub the rollers again and again until you have a clean shot or surface, try this from thop to bottom rollers, please make sure though to insert uncreased paper and paper without eardogs on its leading edge, this could cause some delay upon feeding process

sometimes because it is exposed to dust, there is a tendency for the rolllers to slip, or you could be having a broken part that drives the feed rollers from your ADF.

Jun 30, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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