Question about Fellowes Powershred PS-65C Medium-Duty Confetti-Cut Paper Shredder, Gray/Black

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New Basket The tab of plastic on the inside lip of the shredder basket is broken. Is it possible to purchase just the basket?

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  • Anonymous Apr 05, 2009

    The inside tab is broken and the shredder doesn't think it is seated property and will not turn on.

×

4 Suggested Answers

FixinFax
  • 3085 Answers

SOURCE: My PS-65C,won't work because.............

Don,

Sorry, no spare parts are available.

Posted on Sep 18, 2009


  • 3594 Answers

SOURCE: My dog ate the plastic basket that holds by

Contact fellows @ 800-955-3344.

DickyO

Posted on Apr 17, 2010

Testimonial: "Thanks for the ph.# for Fellows. Office Depot said they had no idea how I could phone Fellows. Its not easy holding the shredder in one hand & feeding"

  • 215 Answers

SOURCE: We have a CR220 fellowes

you can try cleaning the "bin- full" sensors. they are located on the inside of cabinet, on the bottom of the shredder "head". one will be to the left side of basket and one to the right. they kind of look like little glass eyes mounted inside of black rubber casings. paper dust on these will do this sometimes. if that doesn't do it then it sounds like your "bin-full" sensors are bad. a known problem with these shredders. fellowes has come out with modified sensors. if it was purchased within 2 years, it should still be under warranty.

hth,
razors

Posted on Mar 10, 2011

damneddle
  • 1607 Answers

SOURCE: Hi - hope you can help me. My shredder basket

Hello

It is NOT advisable to open the top part off. Make sure that the door (bin) is closed properly or else your machine will not run. Apply vegetable oil (preferably from Fellowes too) across the paper entry and then feed a paper and then press and hold forward button for 3 seconds.

If that doesn't work then it is advisable to contact them regarding the issue:

You can contact Fellowes here: Clary Business Machines, 10360 Sorrento Valley Road, Suite C, San Diego, California 92121.

Toll Free:(800) 992-5279
Local Phone: (858) 552-0290

Fellowes Support Website

Posted on Aug 23, 2011

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1 Answer

The basket is cracked


On the bottom of the 'TOP PART WITH THE MOTOR AND BLADES" is a SAFETY SWITCH that must fit onto a small piece on the inside of the basket for the unit to run. If the basket is cracked and the small plastic piece does not match up the machine will not start.

Your options are:
1) Try to repair the basket to get the switch to line up
2) Go to the manufacture's web site to purchase a replacement basket.
3) Trash it all and buy a new unit.

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Brian, a lot of shredders have a microswitch in the bottom of the unit that has to be activated by a tab on the basket. One possibility is that the tab has broken off, which means that you would need a new basket, or there is a possibility that the shredder head is on the basket backwards and is not connecting with the tab. Hope this helps.

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Fellows PS-70 shredder basket ajar light is on


Here is some general advice. Shredders have an interlock to be sure they don't run while the basket is not in place. They don't want you holding the head unit and it starts running and shreds your fingers. So you need to look for the switch that tells the head unit that it is in place over the basket. I'm guessing here but it might be something like a little plastic protrusion that pushes into the head unit to activate a swith. It is possible that the little plastic piece is broken and is not activating the head unit. That would explain why the display thinks that the basket is ajar or misaligned. BE CAREFUL if you tinker with the interlock and be sure it is unplugged!! That is an ORDER!

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took the shredder section apart, cleaned out the gears of paper and a broken mount (plastic piece), and hand turned the electric motor to free it up. After assembly, the ready light works and so does the FWD/REV directions for shredding.

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1 Answer

My PS-65C,won't work because.............


Don,

Sorry, no spare parts are available.

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Shredder flap has fallen off -- company no longer makes part


Those plastic tabs are so pesky. They always break.

You can try taking some wire, perhaps an old coat hanger, and cutting 2 lengths of 4-6" each. Then attach the wire pieces in place of where the tabs were using heavy tape, which should allow enough flexibility to get the new tabs back in the holes.

If the tabs were bigger/thicker than the coat hanger wire, go to the hardware store (Lowes, Home Depot, Ace, etc.) and ask to see the metal rods. Then just pick a piece of the right thickness and they'll probably even cut it for you with their chain cutting tool.

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2 Answers

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Make sure that the shredder is locked down in its case by pushing down on all 4 corners.
Since the basket slides forward to empty it, I would think the safety switch is located in the front but not positive since I don't have a unit right in front of me.
Check to see if you see a slot in the top part of the shredder unit. Usually the basket has a piece of plastic that will line up with the slot when the basket is in place (Safety switch) so that the top part of the shredder knows that the basket is in place.

Look around with a flashlight, If you are going to feel around with your hand, PLEASE MAKE SURE YOU UNPLUG the shredder just to be safe.

Hope this helps.
Good luck.
Mac =)

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2 Answers

Red Light on, but no jam


Your problem is probally with the safety interlock switch on your machine. On the PS-65c It is located on the right hand side of the unit. There will be a tab of plastic on the inside lip of the basket that goes into a slot on shredder head. If plastic piece is bent or broken machine will not operate. If it does not appear broken make sure when you put shredder head on that it fits flush all the way around on the basket. If none of this helps contact Fellowes Customer Service at 1-800-945-4545 and we will be glad to assist you further.

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2 Answers

Red light on will not run in forward


Check to make sure the shredder is sitting on the paper bin properly. Most shredders have a sensor switch that disables the unit if it's not properly seated on the paper bin.

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