Question about Microsoft Xbox 360 Console

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CD ROM My Xbox 360 will not keep a disc in it will keep opening it back up and will not read it and states that it does not have a disk in

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  • 161 Answers

Send it back to have it reapired...no user servicable parts inside.

Posted on Sep 30, 2008

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2 Answers

I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help


You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

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Feb 16, 2011 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 disc reading problem


these are solution

clean the optical cd
or maybe that cd is corrupted
your disk or xbox 360 is damaged....try repair a disk drive..

Nov 26, 2009 | Microsoft Xbox 360 Console

2 Answers

I put the disc in and it keeps saying open tray


Hi,

The Console is not able To read The Disk.
First Try A DVD Movie ?
Then A Music/Audio CD ?
If it reads either Or Both Of These, the Dual-Layer Laser Has Failed, Which powers up with increase To read Dual-Layer ( X-Box 360 Games ) A New Or Replacement DVD Drive, Will Be Required.

Mike @ Compurepair.

Oct 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Disk reading problem


The Cd rom is bad call Xbox live because you cannot fix xbox 360;s yourself you void the warranty 1-800-4my-xbox

Sep 18, 2009 | Microsoft Xbox 360 Console

1 Answer

360 not reading any disks


If the game discs work on another XBox 360 and won't pick up on yours it's most likely a defective DvD-ROM or the interface to the DvD-ROM.

It's possible that dirt or dust is clogged internally to the DvD-ROM and either affecting the drive or the optical assemblies.

You might try opening the shuttle, leaving it open and then unplugging the unit from the wall jack/power outlet. While the shuttle's open, blow back into the DvD-ROM assembly with some canned air. [NOTE: Be careful not to physically press the canned air's extension/straw tip against any parts of the Xbox and do NOT invert or tilt the can of air sideways as you use it. This can cause the propellant to be sprayed into the DVD unit, possibly damaging the interior parts].

If this doesn't cure your problem, I'd suggest you take the Xbox in to be serviced.

Aug 28, 2009 | Microsoft Xbox 360 Console

1 Answer

My 360 wont ******* play


i had the same problem. listen to your xbox cd rom and if you hear it start up and kinda skip or make a weird stopping sound then your disc drive/ cd-rom is wearing out. either send it in or do what i did and start by just giving the center to the center left above your cd-rom a nice few taps in a row while its spinning before it stops. fairly good knocks on the case will help it. i ended up really hittin mine a lot of time in row after about a month. sometimes it will put rings on your games thought but they buff out. i even took it apart but theres not much you can do

Feb 28, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 won't read the game, keeps stating open tray


the game cannot be red coz of microsofts screw ups :( i am sorry to say this is the only way to fix the problem unless you can put a new dvd rom into the xboxx ur self witch is definetly not advised too fast a dvd rom u gt a dead xbox or too slow you get burn alover your game discs /..
they normaly repair this for free and they do try to get it back to you as soon a posible

Dec 02, 2008 | Microsoft Xbox 360 Console

2 Answers

Open tray error


Your problem is that your Xbox 360 cd drive, the ray inside it is scratched, get a cd drive cleaner and it will be fixed.

May 27, 2008 | Microsoft Xbox 360 Console

9 Answers

Xbox 360 doesn't read any discs


Forget everything you have read.

There are 3 reasons why your drive has failed.

1 Most common is a weak or dead laser . Their cheap and not
hard to install yourself . I have never seen a dirty laser , this
is due to the high RPM of the drive 99% of the dust is swept
aside.

2 The spindle motor has seized up or to stiff to spin up.
You can easily determine this by turning it by hand or
listening for it to spin up when you place a disk in the
console.

3 The worm gear motor pin bearing is worn . This will
normalize make a whining sound when it trys to seek
game data from the disk

Remedy for problem # 1 is to replace the laser.

Remedy for problem # 2 is to replace the drive and put
the old drives P.C. board in the new drive.
and the same for problem # 3

if you have any Questions please ask before you rate this tip


Thanks

Rob

Jun 06, 2007 | Microsoft Xbox 360 Console

4 Answers

Disk read errors


Try to use cd rom lens head cleaner, the one with the small brush at the middle of the disk, never use cleaner using liquid solution. the best cleaning method is to open the cd and clean manually the laser lens using a cotton buds, the lens are so delicate so don't apply too much force. you can easily locate the lens in the cd case, it is a round bluish lens. cd rom cleaner works best when your unit is clean!! Huhh? Run it once a day, regularly, its like sweeping the floor of your house before you work for that day. Cd rom cleaning depends on playing back the No 1 and jumps to no 3 tracks, cleaning takes place on track 2 of the disc, you cannot clean if you cannot play the unit.. get that?

May 31, 2007 | Microsoft Xbox 360 Console

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