Question about HP Officejet 6310 All-In-One InkJet Printer
This printer is compatible with Vista. Try stopping and restarting the Spooler service. Follow the following steps to do this:
1. Click on Start, in the Search box, type services.msc
2. Click on Services.msc in the pane
3. Locate "Print Spooler" service
4. Right Click on the service and click on "Stop" if the service is started and click on "Start" if the service is stopped.
5. If the service was started, right click on it again and this time click on "Start"
If this does not solve the problem, you can visit the following link:
The device software is also available at the following link. If nothing works, you can try downloading and installing this software.
Install the "Full Feature software & drivers"
Posted on Mar 27, 2009
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Posted on Jan 02, 2017
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