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Depends on the hotel.
Some have a specific dedicated line that allow direct dial (no 9).
Some block long distance calls and required the use of a calling card.
Otherwise, dialing 9 should work.
Can you hear the dial tone? What kind of sound do you hear when it fails? Is ti list a fast busy signal? Or do you just hear nothing?
If they have the speaker off, try to call your cell phone from the FAX just to see if it can make an outbound call at all.
Also, try tracing the wire from the fax machine. Make sure it is plugged into LINE and not PHONE. (or the jack with the picture of a wall jack, not a picture of a phone). Some hotel patrons disconnect FAX machines to use the phone line on their laptop modem and then neglect to properly reconnect the fax machine. Also make sure it is connected at the wall.
You need to clean the scanner glass. Also known as the strip glass. It is a 1 inch wide strip of glass that runs from the front to the back. Your documents pass over this glass when they are scanned. Some of the wax crayon probably smeared off onto the glass and now when you scan the scanner sees these marks as stationary and thus records them as solid lines. Just look into the scanner section where your documents are fed in or depending on model, some are just to the left of the large original glass.
Good Luck and thank you for using Fixya.
Try to call from your fax if u make calls then the line is ok,if not check the line.check the cable have 4 pin ,Take the user settings in the reports menu,check and confirm the mode is "tone" if its "pulse" change it as Tone.
I've had the same problem before. I don't know if it will solve your problem directly but I can offer a work around or two.
1. I have an efax number but with a company called callwave.com , I fax stuff to other customers using callwave and my MFC 7820n completes each fax successfully. So if you can get yourself a callwave efax number you can fax to yourself and forward fax as an email to your intended party.
2. Or, you can use your mfc 7820n to scan your fax docs as a pdf directly to your computer and then emailing them to your intended party.
Unfortunately it might be a brother issue because at the office when I use the hp fax machine instead of the brother machine, the hp faxes to efax numbers without a problem.
Is it still working as a copier? If so then there may be something wrong with the printer's network interface or the networking at that jack or a problem with your switch. Have you tried moving it back to the old location or plugging the network cable into another wall jack, or changing ports on your switch?
I had work done on my laptop. I have a Brother MFC 7820N printer, scanner,fax,copier. I cannot find my cd for setting the drivers to have my laptop use the 7820N. Where can I pull the information down on line to enable my laptop to use my printer?