Need the driver

What OS is the Vaio running? Canon has drivers for the 32-bit versions of Windows XP, Vista and Windows 7. The Windows 7 driver may work with Windows 8 32-bit in the compatibility mode. However, most computers with Vista and later versions of Windows have the 64-bit OS; the exception are some machines that came with 2 GB or less of memory when new. Canon did not create a 64-bit driver for the imageCLASS D880. To check your OS version, go to the System Control Panel. (XP, Vista and Windows 7: Start > Control Panel (in the right hand column) > System and Security > System. In Windows 8: press the Windows key + X and do the same steps.) Then read the version information, if x64 is included then the 32-bit drivers won't work.

If you do have the correct driver installed for your OS, try swapping your data cable and changing the USB port, if in use. Do not use a USB hub but a direct connection to the computer. Check the device manager to make sure that there are no problems with the hardware drivers. (As above, go to the control panel. Then either in Hardware or System and Security choose the Device Manager. From the Windows key+X, just choose the Device Manager.) Expand the section for the type of port you are using and look for a triangle with a red X or yellow exclamation point. Try updating or uninstalling the driver and then letting the correct driver load when you reboot the computer. (Check with Sony for the driver.)

Next try uninstalling the printer and removing the data cable from your computer. Then install the driver from http://www.usa.canon.com/cusa/support/office/imageclass_copiers/imageclass_d880/imageclass_d880#DriversAndSoftware . Then connect the printer to the computer when prompted to do so. Failure to install the Canon software first can interfere with the installation of the correct driver.

I hope this helps.

Cindy Wells

reinstall your computer

Sometimes you can use the Vista drivers for a device. Need more info, drivers 32 or 64bit?

The USB port is damaged, or missing the driver for that port, check device manager.

you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers
make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
hope this helps
don

I have the same problem, my Sahara Notebook Image book's usb ports are all not recognizing any usb device i have tried to reistall the os but nothing happening, so what can i do coz the recovery disk was lost.

I really don't understand your problem as you stated it.!!
Your printer worked on your old system.. What was your old system ?? XP, XP Pro., 32 bit or 64 or VISTA. VISTA home 32 or 64.
If you are having problems installing the printer, it is not the fault of the Manf., you may not be loading the correct drivers.
First, check your device manager and see if the printer is being seen. Next, go to your printer icon and remove any printers installed.
Next, disconnect the printer from the unit and reboot.
Now, you have a unit free of any printer entries.
Find the software for you printer and if it is the correct version software for your printer, install it.
During the installation the software should tell you to plug in the device to a USB port.
Make sure the port you are using is the same as you have used before, as you may not have the support needed with another USB port. example,
port in the front may be a USB 1 port, the USB ports in the rear may support USB2 devices.
Next, if the software has loaded correctly and you have had no problems during the installation, you should be able to run your printer.
You should be able to find the correct drivers for your printer @ hp.com
I hope this has helped you !!!

you can tried using the firewire cable