When I plug "my Book" into the USB port, it starts making loud noises that i can hear in the other room. My computer wont recognize it either, I have tried to toggle the power on/off but this wont work. I have alot of pictures and schoolwork on there that I dont want to lose. I have also disconnected the power to the unit and that didnt work either. What should my next step be ?
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This means that the WD could is trying to connect to the computer but looses the connection. Try plugging the usb cord in another usb slot on your computer. Or try using another cable. Make sure the WD is not giving out any red led light on the device.
I had the same problems with mine. It got to the point that the drive wouldn't even spin up all the time. I got lucky one day, and it did spin up & I was able to get my data off the drive. Counting this unit, it is my fourth WD HDD failure! Needless to say, there are no more WD drives in my house!! Are you plugged into a "native" USB port? Try that if you are using a hub. Also try unplugging the USB cord into the unit and plugging it back in again alternating with turning it on and off using the big button on the front. It isn't just a HDD in a case. There is a weird electronics board inside that connects and controls the drive. NOT a regular IDE or SATA connection, so you can't just take it out and hook it up using an IDE to USB and power supply to get your data off. Do other USB accessories run OK on your USB ports? Sometimes THEY get strange and won't work or won't work correctly. Disconnect the "My Book" USB cord, shut your computer off, pull the power cord completely out of your computer, press the start button on your computer for 5 seconds. Put the power cord back in, start your computer and reconnect the USB to the My Book. Doing the above will usually fix the USB ports that have gotten corrupted for whatever the reason. You might also try running it on another computer and see if you get the same results. Hope any of this will help. Let me know if it does, and please rate me accordingly. Good luck....I know all too well what it is like to loose data.
An electrical surge would normally burn an enclosure's power electronics, making it incapable of "translating" between your PC USB port and the internal hard disk.
Assuming it's not the USB port which died (try another USB slot to be sure), the disk and its data may be accessed in two ways.
One: dismantle the WD unit, extract the hard disk, and plug it internally into a desktop PC with an appropriate free internal interface (EIDE or SATA), so that no translation is necessary. Data access will also be way faster.
Two: again extract the hard disk, but remount it into an empty USB enclosure - ideally another WD - so that the USB-to-disk translation will take place once more.
Option #2 may be undertaken by the majority of competent PC shop clerks and should cost between US$ 20 and US$ 50, USB enclosure included. Repair shops will often have empty enclosures (maybe even WD's) with good electronics where the internal disk died, e.g. because of a fall.
Try a replacement USB cable first. If that does not fix the problem, then the USB to SATA adapter board is faulty, in that case you will need to take out the internal disk to replace the external enclosure.
If the buzzing is coming from the set itself rather than the speakers, then this is normal. The bussing should only be loud enough to hear when you are close to the set. If it is loud enough to hear from across the room, it is not normal and could be a sign that the power supply is starting to fail. Which case best describes your situation?
it is possibly because the usb port you are connecting to is not receiving enough power to power the hard drive and use it at the same time. try another port or check on another computer else probably have to buy a new one