Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

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Cannot get motorola 5101 to connect to internet with a dual connection just keeps coming up conflictiion ip address

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  • Tim Babcock
    Tim Babcock May 11, 2010

    You can only use either ethernet of USB.  You can't use both or you will get a conflict.  If you need to use two computers on your modem, you will have to purchase a router.

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  • Master
  • 2,794 Answers

Clarification request is solution.

Posted on Sep 29, 2008

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If the TV's IP set-up page is set for DHCP, then the router will give out a new IP address each time it sees the TV. The actual number may be the same, but that's only because the router dishes out IP addresses on a first-come, first-served basis. So if the router sees the TV as the 6th thing it connects, then the IP address will end 7 most probably. It's the same number, but the lease for that number is renewed.

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On my phone it keeps coming up with dns unavailble. why is this happening and how can i fix it please get back to me.


When your phone connects to the Internet, a DHCP (Dynamic Host Configuration Protocol) server on the Internet supplies an IP-address for your phone, and it also supplies the IP-address of a DNS (Domain Name Service) server.

Connect to the DNS-server to translate a name, e.g., 'www.ibm.com' to an IP-address.

So, if your Internet connection is not working, your phone cannot "talk" to the DNS-server, and your phone reports "unavailable".

So, check your Internet settings, to confirm that you have a connection.

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My online light blinks on my sb 5101 cable modem and prevents me from getting online


1. check with you ISP as to the connection
2. you may have lost the IP ( internet Protocol) address.
3. You can reset the router by unplugging it for 1 minute and rebooting the computer.

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Cant connect to xbox live need an ip address how do i get one


When the SurfBoard modem is powered up and connects to the internet on the WAN interface, it automatically gets an IP address from your ISP. When another machine is powered up and is connected to the modem via a USB cable, it is automatically using the WAN IP address to communicate with the world. If it is connected via the Ethernet connection, the modem automatically issues it its own IP address for use on the internal network via DHCP. The modem's internal Ethernet connection is 192.168.0.1. The next machine powered on will normally get an IP address of 192.168.0.2.

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Limited or no connectivity , can not renew IP address


the IP address must be incorrect..open control panel>>network connection>>select your connection>>check its properties>>then click on networking tab>>open internet protocols>>then select 'obtain
an IP address automatically
OR
set up a new connection

if the problem presist you need to fromat your windows drive

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Change modem default ip address - conflicts with other routers


The motorola cable modem ip address cannot be changed

May 01, 2009 | Computers & Internet

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Error in Connecting


without the modem plugged into the troubled computer, go to start -> run.

Type cmd and hit enter. A black window screen will come up. Type ipconfig and hit enter. Without the modem plugged in, your ip address should read 0.0.0.0. If not, you have a manual ip address and need to change it to auto.

To change ip address to auto, (in windows xp) go to start -> control panel, or start -> settings -> control panel.

Double click network connections. Look for your local area connection, right click and click on properties.

A window should popup. Scroll down the list to Internet Protocol and click properties again. Make sure IP address and DNS are both set to automatic.

Mar 18, 2009 | Arris SURFboard SB5120 Modem

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Please Help! My IP is driving me crazy!


modem only transmits signal.

router talks to your provider and gets IP address from them, depending on your subscription, you may have a static or dynamic IP.

your computer gets internal (home network) IP from the router, you don't have to worry about that since it is the router's IP address that is seen on the internet (router splits / shares a single internet connection in home networks).

about wireless connection from computers/wi-fi gadgets to the router, must configure the router with the ff:

wireless network name (aka SSID)
security type (WPA/WEP) and password/passphrase/security key
channel (1-12)

the above info must be then set to the connecting computers/gadgets

about wired connection: a working ethernet cable (looks like a phone cord but fatter) and a working computer/gadget ethernet port.


Wii will work - check Wii's website for connectivity options / instructions.

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