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Can't get orbicam to work - Acer Computers & Internet

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What is the error message it gives you? OR does it just not see the cam at all?

Posted on Sep 29, 2008

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Please check in device manager, is it there ?
it's supposed to be under imaging device.

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1 Answer

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There are two software entities involved – the camera Drivers and the OrbiCam application itself – and BOTH need replacing/updating to fix this problem.
The new driver and a new version of webcam application (below) seem to fix the issue.
The correct files to download are:
Acer Orbicam driver (Bison)
Acer Orbicam Bison utility 1.0.0.13

These can be found here under the MS Windows Vista drop down menu:
http://support.acer-euro.com/drivers/notebook/as_9300.html
In order to fix the problem, you must download and install them both to make the Orbicam work correctly.

FOLLOW THE INSTRUCTIONS BELOW IN THE SAME ORDER:
1. remove the installed OrbiCam application and reboot if required;
2. install the new driver (preferably with the “driver update” wizard from Device Manager)
3. update the Orbicam application 1.0.0.13

After this, the webcam should function properly, even if the original Orbicam icon disappears.
To check everything is working OK run LiveCa07.exe or BisonM07.exe that are located in the c:\windows\bisonxxx\ folder or simply run Messenger

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