Question about Magicard Rio Card Printer
It's difficult to diagnose 'Out of dye film' errors on the Rio 1 printers.
Does your serial number end with NP?
Can you hear the dye film motor running when the lid is closed?
Is the film actually moving? Try marking the rear (full) spool with a pen then closing the lid.
After the error, open the lid to see if it has moved.
While the lid is open, can you see a bright Red LED shining from just below the printhead?
Check that none of the dye film clips are broken.
Open the lid and remove the dye film spools.
Try to turn the small White cog just above the front-left dye film clip.
You should not be able to turn this (due to the gearbox on the motor).
If it turns then you will need to tighten the small grub screw which attaches the gog to the motor shaft.
I hope some of the above suggestions will be of help.
Posted on Nov 12, 2008
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Posted on Jan 02, 2017
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Happend twice to me. What sometimes happens is that the paper roll was not changed at the time the ink was. Therefore the paper roll was allowed to remain in the printer until the very last sheet. On the last sheet there is a sticker that says paper out. (stupid idea) This sticker makes the last sheet of paper too thick to fit through the last paper guide / feed. Because of this, the ink film breaks and that specific error message is displayed until that last piece of 4x6 is pulled from the paper feed. Clear that out, and all is good.. Change the paper every time u change the ink.
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Nov 30, 2007 | Magicard Rio ID 2 Card Printer
close to the facts:
never(!!!!) clean a brother printhead by soaking it into a solution what so ever it contains!
The printhead is a piezo one and totally diffrent from hp or canon bubblejet which heats the ink to print while the brother (and epson) ones have a bi-metal insides which "fires" ink onto paper when needed. The outward cleaning solution will destroy the bimetal and the electric inside the built-in-one printhead.
Do use only dye ink for brother printers. In fact there is a filter inside the printhead in front of the nozzels. pigmented ink has particles (which give the color to the "water" where dye ink is already "colored water" without partikles!) which definitley cloggs the filter and therefor the nozzels! The filter cant be cleaned because its part of the printhead.
The machine has a counter built in which counts the cleaning cycles of the machine. There are small clying cycles which the machine does by start printing (some 0.5 ml will be waisted) and the manual cleaning cycle started by user which needs a 3ml amount of ink.
The machine has a built in waistinktank like all inkjet printers have. The engineers of brother have set the counter to an amount of taking up cleaning ink that will last for 2.5 - 3 years in normal use (and using original ink!). When the waistinktank has taken up the max of ink the machine will display error:cleaning and refuses to print anymore. The tank has to be replaced and the error (error 46/error:cleaning) has to be deleted within the eeprom.
Run the cleaning cycle twice with original brother ink carts placed in the printer.
If you are lucky the nozzels (or filter) will be trouble free again.
If you dont see any success the printhead (or partially the filter) is clogged and has to be replaced by a new one.
Do use only (empty) original ink carts with a refill dye ink. Mix it up (:-)) with a trace of printhead cleaning solution by 1:10 for the C/Y/M colors only. You can refill an amount of 11 ml (1 ml cleaning solution + 10 ml ink) into the C/Y/M ones and an ink-only of 20 ml into the bk one.
In case the waistinktank is filled up and error sign appears search the forum here for error 46 and buy a new waistinktank as a spare part from a service dealer.
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