Question about Sony Cyber-shot DSC-W80 Digital Camera
My camera just started doing this one day. Were you able to figure out how to fix this? Thanks
So 2 weeks ago my Sony DSC-W80 stopped working. Our friends dog ran into the camera (in my girlfriends hand) full speed. It started opening and closing a few times, and then giving the "turn the camera off and back on" message. I read about tapping around the lens, etc. None of this worked.
I took off the camera body and carefully examined the interior of the camera. Turning in on and watching closely, I discovered the problem. Looking at the camera from the front, I saw a slider on the top right side of the lens that appeared to be jammed. I then saw a spring that was attached to the slider and free on the other end. Apparently when the dog rammed the camera, the other mount for the spring broke off (they are very fragile). The purpose of the slider is to adjust the viewfinder based on the zoom range of the lens. I simply removed the slider which had jammed when the spring came loose. Camera works flawlessly now. The only issue is that the viewfinder doesn't zoom, but who uses the viewfinder anymore anyway? Oh, and I have a screw leftover. What project isn't complete without having extra parts when you are done?
Hope this can help someone else!
Posted on Oct 09, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Here's a fix I got from Panasonic, I figured I would post this since I haven't seen this anywhere on the web and this post was the highest hit on google
Based on the information that you have provided, we suggest that you perform the following operation:
1. Turn off the camera 2. While off, turn the zoom button fully to the left or right (hold for about 3-5 secs) 3. Release then turn the camera back on... At this point in time the lens should retract. If it does not, repeat the previous steps however, press the zoom to the opposite direction than you did the first time around. If this does not resolve the issue, we recommend the product be sent to our Customer Service Center.
This seems to work for me. The lens retracted back in place and my camera resumed working.
Aug 28, 2010 | Panasonic Lumix DMC-ZS3 Digital Camera
Jun 25, 2009 | Sony Cyber-shot DSC-W80 Digital Camera
Jul 01, 2008 | Cell Phones
Jun 17, 2008 | Nikon Coolpix S1 Digital Camera
May 15, 2008 | Sony Cyber-shot DSC-W100 Digital Camera
Mar 17, 2008 | Sony Cyber-shot DSC-W50 Digital Camera
Jan 11, 2007 | Canon ZR80 Mini DV Digital Camcorder
Nov 08, 2006 | Samsung Digimax V800 Digital Camera
Sep 13, 2005 | Epson PhotoPC 800 Digital Camera
55 people viewed this question
Usually answered in minutes!