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I keep getting disconnected from the internet I have replaced the Modem, but problem persists I am on dial-up I have also put filters on the phone lines

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The problem must be from the ISP(internet service provider) or your computer is infected by a virus

if its from ISP,try other ISP's available from your place.

if its infected by virus,you must try antivirus;kaspersky or avira will do!

GOOD DAY!!!

Posted on Sep 29, 2008

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My emachine keeps dialling but not connecting to internet


Plug a phone into the phone jack and make sure you get dial tone.
Make sure your access number is correct.

Dec 18, 2012 | E-Machines eMachines Desktop PC

1 Answer

Telecom Issue, when a Netgear router (DG834G) linked to a small server unit, dissconnects the telephone line. The router works fine but no dial tone on the phone side of the micro filter. Any assistan


a POTs (plain old telephone) line should never be connected to a router. that adsl filter does not make a phone line share a data line.
ADSL is a type of internet service supplied over a phone line. think of it as raw (unusable) when its on the phone line. then you use your dsl filter/splitter to feed the raw internet into a special dsl modem and the other port can be used by a standard phone.

you will know a dsl modem when you see it because its uplink or internet port will only be big enough to fit a phone cord into, not an internet cord. these dsl modems then feed usable internet to your routers and all devices on your network. but, like i said before, at this point it is too late for your phone and internet to share the same wire.

OK, thats not entirely true

pin out of RJ45 internet
1=orange/white *
2=orange *
3=green/white *
4=blue
5=blue/white
6=green *
7=brown/white
8=brown

1,2,3+6 are used in a typical network

if your network is typical you can "get fancy" and use 4,5,7+8 for telephone or even put 2 data lines on the same wire (not recommended for long distances). however, this may involve cutting some wires and splicing them together or something.

Sep 14, 2012 | NetGear Computers & Internet

1 Answer

Sometimes when the phone rings I loose internet services


@mushrush

Are you subscribe to a DSL service? If you are, make sure that you have a DSL Filter installed (see image below). Without this DSL filter, you will get disconnected when there's an in-comming call.

ray_tosh_1.jpg

If you're on a dial-up connection, this is normal since your Telephone and modem share the same line thus disconnecting your Internet when there's an incomming call.


Cheers,

Sep 06, 2011 | Computers & Internet

1 Answer

Belkin router is unable to connect to 2Wire ADSL modem/router. 2Wire router has DHCP server enabled and Belkin has DHCP server disabled. Belkin is set to obtain an IP automagically. 2Wire IP is...


If the Internet light is off then there is a problem with the phone line to the ADSL modem or the modem is faulty or there is a problem at the telephome exchange.
Disconnect the phone cable at the ADSL modem and connect a phone handset to this cable - check for a dial tone and that you can dial out.
If you don't get a dial tone, use a different or new phone cable.
If the phone line is OK then : -
Ring your ISP to get them to test your connection to your ADSL
modem.

Oct 17, 2009 | 2wire Wireless-G 802.11g ADSL Gateway

2 Answers

I CAN'T CONNECT THE MODEM TO MY ACER


Disconnect the modem from the phone socket and connect a normal phone to this outlet. If you cannot get a dial tone and cannot dial out, then there is a fault with this socket. You need to get it repaired before you can dial out and conect to the Internet.

Apr 13, 2009 | Acer TravelMate 527TE Notebook

1 Answer

My printer will not receive a fax saying "phone off hook". There is no phone on the HP2410, and the phone is on the hook.


A "Phone Off Hook" message is not an error. It simply indicates that a telephone receiver is off the hook (the handset is lifted) and the telephone line is open. This message would be expected in the following situations:
  • A modem on the phone line is accessing the Internet.
  • A phone connected to the HP fax (or the same phone line) is using the line, or the handset has been lifted.
  • A credit card machine is using the phone line.
  • Another electronic device is using the phone line.
  • The Start Fax button was pressed with no telephone number entered. Pressing Stop or Cancel should return the display to a ready state.
When the other device is no longer using the phone line, the display should revert to the normal message. Checking the phone line The most common reason for this message is when a dial-up modem is accessing the Internet on the same phone line. Just as two phone calls cannot come in at the same time, two devices cannot use the phone line at the same time. If a broadband modem (such as DSL or ISDN) is on the same phone line and the message appears all the time, please contact your Internet provider for assistance. Even if a dial tone is present when listening to the phone line, the HP product may detect the broadband data connection at the higher line frequencies. Broadband modems must have a line filter installed to work correctly. Contact the telephone company for assistance. Please follow the directions below to verify functionality.
  1. Verify that the phone cable going into the HP fax product from the wall jack is a two-conductor cable type, not four-conductor. A two-conductor cable, like the one that ships with the HP product, has two copper leads in the connector. The connectors are usually clear, making it possible to see how many copper leads are inside the cable. Replace a four-conductor cable with a two-conductor cable.
  2. Disconnect the phone cable from the back of the HP product and the message should clear. If the message does not clear, unplug the power cable from the back of the unit, wait 15 seconds, and then plug in the power cable. If the message persists, see the "Problem still exists" section below.
  3. Disconnect the phone cable from the HP product and connect it to a single line phone. Pick up the handset and listen for a dial tone. If no dial tone is present, replace the phone cable. If a dial tone is still not present, a problem exists with the phone system. Continue with the steps below if a dial tone is present.
  4. Plug the phone cable back into the HP product and hang up any phones with a lifted handset.
  5. Disconnect, one at a time, other phones and devices using the same phone line. Check the HP product display after disconnecting each phone or device. If the message clears after disconnecting a phone or device from the line, the problem is with that phone or device.
  6. If the message still exists after unplugging all other phones or devices, see the "Problem still exists" section below.
  7. Problem still exists
  8. If the problem still exists after performing the steps above, the line interface unit (LIU), the part that the phone line plugs into, may be defective or the HP product may need to be serviced.

Jan 23, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Getting kicked off the internet


have u got a modem to your laptop or pc so it will stop the phine interferring with the internet connection. if u dont have a modem and your laptops a dial up connection the phone WILL make u *** offline. i would buy a router or ask a computer man to fix a modem to your internet wires so the phone wont take u offline.

Dec 27, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Phone off hook message


hi,

The most common reason for this message is when a dial-up modem is accessing the Internet on the same phone line. Just as two phone calls cannot come in at the same time, two devices cannot use the phone line at the same time.

f a broadband modem (such as DSL or ISDN) is on the same phone line and the message appears all the time, please contact your Internet provider for assistance. Even if a dial tone is present when listening to the phone line, the HP product may detect the broadband data connection at the higher line frequencies. Broadband modems must have a line filter installed to work correctly. Contact the telephone company for assistance. Please follow the directions below to verify functionality.
  1. Verify that the phone cable going into the HP fax product from the wall jack is a two-conductor cable type, not four-conductor. A two-conductor cable, like the one that ships with the HP product, has two copper leads in the connector. The connectors are usually clear, making it possible to see how many copper leads are inside the cable. Replace a four-conductor cable with a two-conductor cable.
  2. Disconnect the phone cable from the back of the HP product and the message should clear. If the message does not clear, unplug the power cable from the back of the unit, wait 15 seconds, and then plug in the power cable. If the message persists, see the "Problem still exists" section below.
  3. Disconnect the phone cable from the HP product and connect it to a single line phone. Pick up the handset and listen for a dial tone. If no dial tone is present, replace the phone cable. If a dial tone is still not present, a problem exists with the phone system. Continue with the steps below if a dial tone is present.
  4. Plug the phone cable back into the HP product and hang up any phones with a lifted handset.
  5. Disconnect, one at a time, other phones and devices using the same phone line. Check the HP product display after disconnecting each phone or device. If the message clears after disconnecting a phone or device from the line, the problem is with that phone or device.
  6. If the message still exists after unplugging all other phones or devices, see the "Problem still exists" section below.

Jun 23, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Compaq V2615 dial up connection


plz check your phone line. then u scan your pc for anti-viruse and anti-malware in safe mode. then uninstall the modem drivers and modem through safe mode. Reinstall the modem drivers if still u cannot connect then your modem may be out of order.try a new one.Still problem persist than u check it with your service provider n tell them to check for the data part of your phone line

Mar 31, 2008 | HP Compaq Presario V2000 Notebook

4 Answers

Westell 327 wireless router


you have the DSL filters plugged into all your telephones, but NOT plugged into the DSL modem?

is the DSL modem configured to automatically connect using your username and password?

have you tried using a different phone cable, or plugging into a different phone jack?

Mar 29, 2008 | Westell Wirespeed VersaLink...

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