Question about Canon PIXMA MX310 All-In-One Printer

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Canon MX310 Printer - How to reset to factory settings?

How do I reset my printer to original factory specifications? Ans/or delete ALL transmission reports stored in memory? I just installed a new black in cartridge and I cannot print the documents I need to print because the printer is printing fax transmission reports non-stop and wasting my ink....
Tks, Zerna

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  • Anonymous Mar 27, 2014

    horizontal bars on printing



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Usually there is a menu in the printer itself. does it have its own little screen? if so go to tools or setup n look around to find default or reset n hit ok.....lemme know what happens

Posted on Sep 30, 2008

  • atlus10 Aug 05, 2011

    I have the same printer and cannot make it stop printing the fax reports. I must keep the printer off all the time or without any paper, otherwise it will print non-stop until the paper is over.I appreciate any help.
    Thank you



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I have a separate fax line for my Canon MX310. It goes into fax mode but noting happens. I also cannot receive faxes.

The only reason to call the phone company is if you're not getting a dial tone on that line. Otherwise, have you shut down the printer and tried to reset it to factory defaults. To do that, follow the instructions below:
  • 1 Switch the Canon MX310 off using the "Power" button, then push the "Stop/Reset" button on the control panel. Hold the button down for about five seconds.
  • 2 Push the "Power" button while holding "Stop/Reset." Hold down both buttons for five seconds.
  • 3 Release "Stop/Reset" while holding down the "Power" button.
  • 4 Push "Stop/Reset" twice while continuing to hold the "Power" button. Release the "Power" button. The power light will turn green.
  • 5 Once the light is steady green, push "Stop/Reset." Wait about three seconds and push it again. Wait three more seconds and push it one final time, for a total of three times. The power light will turn orange.
  • 6 Push the "Power" button, then lift the MX310 cover open.
  • 7 Remove both ink cartridges and wait 10 seconds. Replace the cartridges and close the MX310 cover. Wait 30 seconds.
  • 8 Push the "Power" button. Wait a few seconds to allow the printer to fully power down, then switch the Canon MX310 back on using the "Power" button.
  • Good Luck Mark

Feb 20, 2015 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Reset canon MX310

Try to remember how you originally installed it: USB or direct...try to hook it up the same way...No? Well, go to control panel ( I prefer classic view) and un-install the printer...disconnect it from computer...unplug from outlet, wait a couple minutes and then plug back into outlet(this allows it to reset to its defaults) to computer and install with software and follow instructions.

Jan 05, 2012 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How to cancel memory lights on canon mx310

First try to press the reset button for 5 sec or more and see if the memory will reset this way ..
If not ..look in the menu for memory and see if it has reset /delete feature on the memory options ..if the front door to get into the maintenance mode..and after that look for memory reset ..
Another way to reset a canon printer is as follows :

Oct 28, 2010 | Canon Office Equipment & Supplies

1 Answer

Printer wont accept toner cartridge U150 error comes up canon MX310

do you use genuine canon replacement cartridge or OEM cartridge? if it is OEM or refilled one there is a problem however there is a trick to reset the cartridge chip,otherwise you cant use it.If it is an original canon it should not be a problem at all..Regards

Jan 08, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer


The first thing you need to do is to go into your Start Menu and select Printer and Faxes and delete any printers you don't use or have and to delete any instances of the 5100 and the MX310. Now go into your Start Menu again and select all programs and uninstall any programs linked to printers you don't have or use, and also the 5100 and the MX310. Now restart your computer. Once your computer is restarted use the CD that came with your printer to re-install the drivers and software. Plug your printer into your computer and Windows should install your printer. If you don't have the original CD I have included a link to the drivers and manuals online for you to download. I hope this solves your problem. Good luck!



Apr 12, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Posted already but it seems to have vanished. I have a Canon Pixma MX310 which is displaying ... check printer 5B00 Can somebody help Thanks Dave

The response from Canon for your error code, 5B00, is as follows:
1. Press ON/OFF switch to reset the multifunction device 2. The MX310 may require repair You can access Canon's support site with specific solutions to any error message you get for that machine by clicking here.
I hope this information allows you to resolve this issue.
Good luck!

Apr 06, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Paper feeder isnt ligned up in the middle canon mx310

There is some kind of mechanical lock on it. Push, Pull, Tip or Slide to correct position. It is only plastig. Look under and behind it to figure it out.

Mar 26, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Firmware update hosed my printer!!

I should imagine the firmware has stored incorrectly onto the IC chip (memory) within the printer, it is normally possible to just replace this chip, and then reinstall the firmware onto a blank chip, or contact CANON and ask them if yuu can be a pre programmed chip for your specific printer, hope this helps

Nov 08, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Trying to fix paper jam

Open the printer and check all the rubber wheels. Sometimes due a small piece of paper the sensor is sending a signal. Use a dust cleanner (air pressure or gas buttane) to clean the printer. Reset the printer to factory settings and try again.

Oct 03, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Help printer

You can uninstall it by doing this:
  1. Hit "Start"
  2. Click "Control Panel"
  3. Double Click "Printers & Faxes"
  4. Right click on the printer you want to remove, and hit "Delete"
To re-install it:
  1. If you have the original cd , simply insert the CD and run through the setup.
  2. If you dont have the CD , download this:
That should get you back up and running!

Oct 01, 2008 | Canon PIXMA MX310 All-In-One Printer

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