I have a Dimera 3500 and I can't scan any images from it. I could do so last month but no my program says that either the power isn't turned on or it's not connected to the com port. I've checked all connections and the power was on, I even uninstalled the driver and all then reinstalled and it still won't work. If anyone has any suggestions please e-mail. Any help at all would be greatly appreciated. Thank you.
YUP !! I had the same problem.......And I got lucky and corrected mine!
You either put your battery in upside down and turned the unit on OR you got the pwr. supply and the serial plug backwards.
I got lucky by 1/. inserting a NEW battery right side up and holding the pwr button until the camera flashed once. Then I removed the battery and left the camera off for a day ( or long enough to cool down the dimera CPU.) 2/. install a new battery ....That's when mine took off and operated properly. P.S. If holding down the pwr button has no results, push it on and off until you see 1 of the leds blink. GOOD LUCK !
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