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Why can I not get my dvd player to play my movie,the unit seems to be ok and I have tried 4 different dvd's in it.

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Hello Ormand,
does your unit play cd's or any thing if so look at your dvd disc under a light to be 100% sure that the dvd disc is free of fingerprints, oil or marks. if clean and scratch free step two is to see if unit will respond to a factory reset email me with the make and model of your unit and i will help you thrru the process

Posted on Sep 29, 2008

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Try this

1.While the previews are playing, press the Menu Button on your DVD player remote to access the DVD's Main Menu.
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Walt Disney Home Entertainment Technical Support
1-800-723-4763, Monday's 9:30-7:30 and Tuesday through Friday 9:30-6:30 CST

Excerpt from email tech support Walt Disney

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