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Mp3/Mp4 player not detected by the PC

Hi,

I have a local mp3/mp4 player. I am not able to turn on my mp3/mp4 player. When I try to connect the mp3 player with the pc or when I try to charge it, the player doesn't responds to the action. Once I connected the player to the pc via USB cable, suddenly the players LCD screen was turned off and after that the above mentioned problem exists till date. Is it because of any short circuit in the player? your solution will be very much appreciated.

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  • dragonkalai Jan 13, 2009

    my mp4 player was not detected in my pc

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There could be a glitch in the driver for the player in the computer. what i want you to do is re install the driver for the player in the computer. please post back with the result

Posted on Sep 29, 2008

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Hi, my pc don't read the mp34 audio player =( help!!!


Why is my mp3 and mp4 player not being detected by my computer when I connect it?

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see mp3 and mp4 player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.



SOLUTION 2 - Refresh the driver

STEP 1 - Connect the mp3 and mp4 player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.

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STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
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2. Click Device Manager on the left pane.
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NOTE: mp3 and mp4 Players can connect to your computer in MSC or MTP mode. Exceptions are mp3 and mp4 Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for mp3 and mp4 Players when used with Windows OS.

The mp3 and mp4 player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.

May 05, 2011 | Digital Audio NAP256 MP3 Player

1 Answer

I was given the MW3836 GPX MP3 as a gift. I have never work with MP3's. I want to record some music in it and then listen to them. How can I do this? Thank you. I have Win XP on my pc.


Hi,

Please find details to connect your MP3/MP4 player to your computer:

In order tp download songs to the mp3 player firstly,you should make sure that which kind of format does your mp3 player supports, like:format MP3, WMA, WAV, ASF, ACT.If you are not so sure about it's format,please refer to the manual of your mp3 player.
Secondly,download the right format songs from internet( many sites have the capability to wownload free music) and save them. If not sure go to Google, and look for free songs.
Once done:
1.Get the songs you want onto a computer
2. Plug your Player into the computer it should have come with a cable when you bought it
3. (On Windows) Go to My computer from the start menu
4.Select your Player from the list of drives that you should see C: D: ect... (if you dont see yours specfically click on all of them untill you find one that looks like it should be
5. Once youve found it, copy or cut your songs or videos onto your player For an MP4 player your songs must be MP3 and videos in MP4 format
6. unplug your device and turn it on, that should have worked
Download all the music to your local PC, connect your mp4 player to your PC with USB cable 'make sure that all necessary drivers are installed', If it's connected > synchronise it with windows media player then drag and drop the music in the device panel.
Also some information on the process can be found by going to:
http://www.ehow.com/how_4926896_download-songs-mp-digital-players.html
This solution has worked with all of people seeking help in connecting their MP3 to their computer..

Apr 12, 2010 | GPX MW3836 MP3 Player

1 Answer

My mp4 doesnt turns on when I connect ir to the pc, not recongin


Hi,
Have you tried with different USB slot in your PC ? If you have tried and still not working then you need to check the hardware settings in your PC .
Go to control panel->add hardware -&check, whether it is getting detected .
The above step is for OS xp.
If you are using any other OS ,let me know .I will provide you the steps for it .

Hope this helps .
Thanks for using Fixya.

Dec 08, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I can't get more songs than 500 mb on my 2 gb hitachi mp3/mp4


please check the connection USB mp4 to PC maybe its short... or use another USB device connect to your MP4 to PC

Jun 16, 2009 | MP3 & Digital Media Players

1 Answer

My konaki mp4 player wont charge


maybe your mp4 player is switching off... try to turn on...

Jun 01, 2009 | Konaki MP4-NS MP3 Player

1 Answer

Pc doesnot detect the device.


my sony mp4 cant detect in computer so please give me driver for this

Dec 28, 2008 | MP3 & Digital Media Players

1 Answer

Mp3 vs mp4


Hi Richards147,

Have you tried importing the file from your PC to the Sansa m250 directly rather than from iTunes?


You can also try converting your mp4 files from iTunes into mp3.
You will need to re-import your original files into mp3 format. You will need to change also your import settings to Mp3 encoder on iTunes. You can find this by choosing from the Menu bar of iTunes "Edit--->Preferences--->General---->Import Settings--->Import using : Mp3 encoder.

Regards.

Oct 18, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

Mp3/MP4


Dear aasiyah

I suggest u to connect the player to the pc through the usb cable and see if the player is detecting. Try using the instalation cd given with it.

Feb 07, 2008 | MP3 & Digital Media Players

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