Question about Brother MFC 9180 All-In-One Laser Printer

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Unable to scan MFC 9180

Hi Guys

I have followed the installing to the letter, I can not get my system to actual install the product. HOWEVER if I install the (print drivers manually) ie add new printer and select the correct *.inf file it works. My problem is that I can print ok scan and print directly out. but i can not scan i file and save it / email it . Can you guys please help I have ALL upto date software in regards to the MFC 9180

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Soulvisitor
  • 1113 Answers

SOURCE: Brother MFC 9180 - Wrong operation signal

Press every button on operation panel, I've known this model to get em stuck , please define if input is noticed in display and if mode switch ie fax, copy operates if key isn't stuck.

Posted on Jan 30, 2008

Basti
  • 1447 Answers

SOURCE: How do you scan multiple

using the printer as standalone bb69290.jpge321a17.jpg

Posted on Apr 24, 2008

  • 2692 Answers

SOURCE: Printer Drive Problem

Download updated software and drivers.
The Brothers support site for your printer below. 

http://www.brother-usa.com/downloads/default.aspx?ProductGroupID=1&WT.cg_n=Support&WT.cg_s=Downloads

Posted on Jan 06, 2009

  • 1 Answer

SOURCE: brother 5460cn won't scan to email,file,ocr,image

Brother Scanner error message.

After much time with Brother Tech support. The solution finally turned out to be as simple as downloading this file to reset the drivers.

http://support.visioneer.com/utilities/twain_reset.exe

Posted on May 13, 2009

  • 1 Answer

SOURCE: OCR problems for Brother MFC-8660DN with Vista 64bit

You are correct in that paperport 9 will not work on Vista and paperport 11 is the alternative. I called about a similar model and the guy at Brother told me that paperport 11 is included on an updated cd from brothermall.com for some models. It was only about $3 so you might want to check for your model. Hope this helps.

Posted on Jul 08, 2009

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Use a usb cable or connect through a wireless connection if MFC has such a capability.

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Brother printer mfc 9180 Blobs on page at certain intervals


The blobs are probably dried toner on the drum. The solution is to use a soft piece of cloth and rub the blobs off the drum through the gap at the front of the drum unit. The drum can be rotated by turning the gear cog on the side, then once the residue has been removed from the drum and it is clean, the blobs should have disappeared. I wouldn't use any solution on the drum, just gentle rubbing should suffice.

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Bold black lines across the paper when printing,scan or copy not on faxing


I realise this is probably too late for you Janet and you will have bought a new drum unit by now or replaced the printer! The three lines appeared on my print-out from a new drum I installed and after investigation it transpired that there was some toner residue that had dried on the drum (from testing at manufacture stage probably) and reprinted three bold lines on a sheet of A4. The solution is to use a soft piece of cloth and rub the lines off the drum through the gap at the front of the drum unit. The drum can be rotated by turning the gear cog on the side, then once the reside has been removed from the drum and it is clean, the lines will have disappeared. I wouldn't use any solution on the drum, just gentle rubbing should suffice.

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1 Answer

"No scan options, refer to devise docs."


Hi

I have provided the troubleshooting doc, please follow this to resolve the issue.

Solution:

Follow these steps in the order presented to resolve the issue.

Step one: Verify that the Digital Imaging Monitor is ready

The Digital Imaging Monitor must be running in order for the Scan To function to work. The Digital Imaging Monitor icon normally appears in the system tray at the lower-right corner of the computer screen, and the monitor is ready when a check mark appears on the icon after Startup is complete.

If the Digital Imaging Monitor is in the system tray, proceed to Step two.

If the Digital Imaging Monitor does not appear in the system tray, follow these steps.
Windows 98, Me, and XP

1.Click Start , and then click Run .
2.In the Open text box, type msconfig .
3.Click OK .
4.In the System Configuration Utility window, click the Startup tab.
5.Search the list for HP Digital Imaging Monitor .
6.If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. 7.Proceed to step three to uninstall and reinstall the software.
8.Select the HP Digital Imaging Monitor check box.
9.Click Apply , and then click Close .
10.Click Yes to restart.

Windows Vista

1.Click Start .
2.In the Start Search text box, type msconfig and press Enter .
3.On the User Account Control window, click Continue . The System Configuration Utility window displays.
4.Click the Startup tab.
5.Search the list for HP Digital Imaging Monitor .
6.If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. 7.Proceed to step three to uninstall and reinstall the software.
8.Select the HP Digital Imaging Monitor check box.
9.Click Apply , and then click Close .
10.Click Yes to restart.

Step two: Populate the destination list

1.The destination list must be populated in order for the Scan To function to work. Follow these steps to populate the destination list.
2.Open the HP Solution Center. Use one of the following methods to open the HP Solution Center.
3.On the Windows desktop, double-click the HP Solution Center icon.
4.On the taskbar, click Start , Programs , or All Programs , click HP , and then click HP Solution Center .
5.If more than one HP device is installed, click the tab for the All-in-One product. The HP Solution Center shows only the functions, settings, and support options that are appropriate for the selected HP product.
6.Click Settings .
7.Click Scan Settings and Preferences .
8.Click Scan to... Setup .
9.Click the Destination List tab.

NOTE: Depending on the computer performance, it can take several minutes for the Front Panel Destination List to populate after the printer or computer is turned on.

10.If the Front Panel Destination List is empty, continue with this procedure.
11.If the Front Panel Destination List contains valid scan destinations, proceed to step three to uninstall and reinstall the software.
12.Click each program to include on the Scan To list.
13.Click the Add arrow.
14.Click OK .
15.Scan a document using the Scan To button on the front panel.
16.If the scan fails, try to scan using the HP Solution Center Scan button.
17.If the scan still fails, proceed to Step three to uninstall and reinstall the software.

Step three: Uninstall and reinstall the software

1.Insert the software CD into the CD-ROM drive of the computer. The software installer should automatically start.
2.If the software installer does not automatically start, complete the following steps.
3.Click Start , and then click Run .
4.In the Open text box, type X:\setup , where X is the letter of the CD-ROM drive.
5.Click OK .
6.On the installer screen, click Uninstall . If there is no Uninstall option, the software installation is incomplete.
7.Insert the software CD into the CD-ROM drive of the computer. The software installer should automatically start.
8.If the model supports custom install, install HP Imaging Device Functions to scan from the printer. The recommended install will install this feature automatically. It must be manually selected during a custom install.
9.Follow the onscreen instructions until the printer software is completely installed.
10.After successful installation, scan a document.

Step four: Service the product

If you have completed all the steps listed above and are still experiencing a problem, service the product.

Thanks
Riz

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I have the Brother MFC-7820, I just purchase a laptop with a Windows Vista. I am unable to use the printer. What do I do?


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1 Answer

Brother MFC 9180 - Wrong operation signal


Press every button on operation panel, I've known this model to get em stuck , please define if input is noticed in display and if mode switch ie fax, copy operates if key isn't stuck.

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1 Answer

Cannot scan an e-mail to send


OK I beleive you it is a valid product!!!!!!!!!!!

have you installed scanning software as well as print drivers?

Brother website get full software and driver package (under drivers) and install

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