Question about HP PSC 1210v All-In-One InkJet Printer

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Wrong Printer Cartridge error

I have verified I have the right one, I have two of these printers and both are saying the same thing.. Please help.. Is there a way to reset the printers?

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I had the same problem and I called where I got the ink refilled. They said the ink refill was bad and had to take it back to get another one. Problem was solved

Posted on Nov 02, 2009

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If you are receiving the erro messages on both the printers then its clear that the cartridge is faulty. However please perform teh following steps:
1. ‘Turn on the power’ to the unit and raise the ‘cartridge access cover’. The cartridges will move towards the ‘center’.
2. After the carriage (the cartridge holder) stops, unplug the ‘power cord’ from the back of the unit. This will keep the cartridges from moving back to the ‘capping station’.
3. Remove the cartridge(s) from the carriage.
4. Using a soft, clean, lint-free cloth or a cotton swab lightly moistened with distilled, filtered, or bottled water and gently clean the ‘face’, ‘edges’ and the ‘electrical contacts’. (Change to a clean cotton swab as needed).
CAUTION: Be careful not to touch the ink nozzles on the bottom of the print.
5. Inside the All-in-One, clean the contacts in the print carriage with a slightly dampened soft, clean, lint-free cloth. Allow the electrical contacts to dry completely.
The information provided above is also available in a graphical format at:
NOTE: Clicking the link may give an error indicating it is ‘Invalid’. If this occurs, copy the ‘first half’ of the link followed by the ‘second half’, exactly beside it, in the ‘address' field of the ‘browser’ you use.
Note: Please do not insert the cartridge before performing the steps given below.
Check if the issue is resolved. If the issue persists, please perform a power-cycle on the unit.
1. Unplug the power supply from the wall outlet.
2. Unplug the power supply from the back of the printer.
3. Wait at least 20 seconds, then plug in the supply back into the wall outlet.
4. Plug in the power supply back into the printer.
5. Press the power button to turn the printer on.
Verify the results.

Posted on Jun 23, 2009

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Yes you can reset the printer using.
On the all-in-one front panel (this option is not available for the HP PSC 1300 series), press Setup , press 5 , and then press 3 . The all-in-one will reset to the factory defaults

Reset the all-in-one by unplugging the power cord and then plugging it back in.

If you want further support you can avail free technical support on

Posted on Jun 19, 2009

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Have you tried changing the printer mother board i think that could be the problem of your printer

Posted on May 18, 2009

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Posted on Jan 02, 2017

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You can follow the given steps..

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If all else fails try this it might be a factory defect
Use 1-800-822-8965 and drill down to where it asks for your express service code (on the tag under the cartridge cover ) for your printer

if this helped please spare a moment and rate the service so we can better help you in future


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