Question about LG WM-1832C Front Load Washer
Hi, my machine went through the normal washing cycle - no error codes or anything - but when it had finished the door wouldn't open. the red keylock symbol is highlighted & won't go out. i tried just putting it on the drain cycle thinking there might be water still in it - didn't work. turned the machine off & on again but still didn't work. unplugged it & left it for over an hour - still nothing. i can't get the door open to get my clothes out... any suggestions???
Hi, I don't know if this is much help to you now as it has been a while since you posted your problem. I had the exact same problem and after a lot of swearing and 2 days and no help what so ever from LG I took matters into my own hands.
I took the top off the the machine and removed the small steel plate, you will know what I am talking about after you have done the same.
I had my hubby hold the tub back as far as possible and used a screw driver to release the latch which is at the front of the machine about half way down. You will see a small silver steel knobby looking thing. After the machine was finally opened I unscrewed the screws on the inside of the door and used a flat screw driver to prise the housing apart. Be careful not to drop the glass window as when the housings start coming apart the window is no longer secure.
I found that a small piece of plastic on the handle had perished and broken not allowing the correct function. A phone call to Sunstate spare parts got the new handle to me within a few days at a cost of $20.95.
My only problem now is putting the bloody thing back together. I have been at it for 3 days with no sucess. If you manage to work out how to put yours together please let me know. I hope this has helped and hasnt come too late.
Posted on Nov 20, 2008
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