Hi, my machine went through the normal washing cycle - no error codes or anything - but when it had finished the door wouldn't open. the red keylock symbol is highlighted & won't go out. i tried just putting it on the drain cycle thinking there might be water still in it - didn't work. turned the machine off & on again but still didn't work. unplugged it & left it for over an hour - still nothing. i can't get the door open to get my clothes out... any suggestions???
Re: can't open door of lg wd-1018c washing machine
Hi, I don't know if this is much help to you now as it has been a while since you posted your problem. I had the exact same problem and after a lot of swearing and 2 days and no help what so ever from LG I took matters into my own hands.
I took the top off the the machine and removed the small steel plate, you will know what I am talking about after you have done the same.
I had my hubby hold the tub back as far as possible and used a screw driver to release the latch which is at the front of the machine about half way down. You will see a small silver steel knobby looking thing. After the machine was finally opened I unscrewed the screws on the inside of the door and used a flat screw driver to prise the housing apart. Be careful not to drop the glass window as when the housings start coming apart the window is no longer secure.
I found that a small piece of plastic on the handle had perished and broken not allowing the correct function. A phone call to Sunstate spare parts got the new handle to me within a few days at a cost of $20.95.
My only problem now is putting the bloody thing back together. I have been at it for 3 days with no sucess. If you manage to work out how to put yours together please let me know. I hope this has helped and hasnt come too late.
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There is likely a fault. If the water is still in the machine then the cycle has not completed. If its prom night and you need the clothes "now" I would unplug the machine, that should release the lock.
Next load I would start with something that can be left in the machine. Use a basic cycle and see what happens. The locking of the door is normal and part of the wash process. The manual "attached link" describes where and when in the process the door will lock. You can try "pause" if the cycle needs to be interrupted.
Neptune washing machine displays error codes, also called "help codes,"
to identify specific problems with your washer. Once you close your
Maytag Neptune's door, the machine locks the door, goes through the
selected wash cycles and unlocks the door when the laundry is finished.
Error codes appear when there are problems with the door, the inflow and
drainage of water and the motor.
Your Maytag Neptune washer displays the "do" help code when the washing machine
is trying to start a cycle, but the door is open or not locked
properly. If this message is displayed, close the door securely and
restart the washing cycle.
The "FL" code indicates that the washing machine was unable to
lock the door after you closed it. Open and close the door tightly, then
restart the washing cycle.
The "Sd" code indicates that you have added too much detergent to
the washing machine and your laundry has too many suds. The machine
will stop displaying this code if it has successfully run the suds
recovery cycle, which removes the excess suds from the wash load. If the
code remains, reduce the amount of detergent in the load. Use less
detergent for similar loads of laundry in the future.
The "PF" code indicates that a power failure has occurred.
Restart the wash cycle. If the code still appears, check that the
washing machine is still plugged in to the electrical outlet.
The "nd" code indicates that your Maytag Neptune is not draining
as it should. Check that the drain hose isn't kinked and that the stand
pipe isn't clogged. If you find either of these problems, fix them
before restarting the washing cycle.
The "LO" code appears when the washing machine has finished the
selected wash cycle, but cannot unlock the door. Verify that the door is
closed properly, push the "Off" button, and wait two minutes. The door
should unlock and the error code will disappear. If the error code
remains, unplug the washing machine, wait two minutes and plug it back
into the electrical outlet.
The "Lr" code indicates that the washing machine's motor is not
running as it should. Have your Maytag Neptune washing machine serviced
by a certified Maytag repair professional.
Hi ii_goldie,What about the RINSE cycle... maybe the washer knows the "full cycle" is NOT finished.
The washer will display DONE... and make the door available to you. If not the cycle may not be finished. OR, turn it off, however, DON'T open the door if your machine has not drained all the water out, allow the system to finish.
This is usually too much detergent or severely out of balance load. Unplug the washer, this will allow you to open the door to re-balance or eliminate very heavy items from the drum. Close door re-plug and restart machine. If this doesn't do the trick repeat the unplug and reset the dial to rinse/spin to clear excess detergent once finished restart normal wash cycle.
f22 is a door lock error try this hit cancel turn your dial to another setting, hit start and once it starts hit cancel again and it should unlock. thats what i did anyway. If you're getting an F22 error, you will want to check anything to do with the door latch switch.
It sound like a loose or a broken lid switch issue.
The lid switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washer to get to the switch.