Question about LG WM-1832C Front Load Washer

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Can't open door of lg wd-1018c washing machine

Hi, my machine went through the normal washing cycle - no error codes or anything - but when it had finished the door wouldn't open. the red keylock symbol is highlighted & won't go out. i tried just putting it on the drain cycle thinking there might be water still in it - didn't work. turned the machine off & on again but still didn't work. unplugged it & left it for over an hour - still nothing. i can't get the door open to get my clothes out... any suggestions???

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  • Anonymous Mar 10, 2009

    Mine the door lock light is out and the door also won't open.

  • Anonymous Mar 24, 2014

    Machine won't drain After washing cycle has finished. It will either show a code (ie or one)

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Hi, I don't know if this is much help to you now as it has been a while since you posted your problem. I had the exact same problem and after a lot of swearing and 2 days and no help what so ever from LG I took matters into my own hands.

I took the top off the the machine and removed the small steel plate, you will know what I am talking about after you have done the same.

I had my hubby hold the tub back as far as possible and used a screw driver to release the latch which is at the front of the machine about half way down. You will see a small silver steel knobby looking thing. After the machine was finally opened I unscrewed the screws on the inside of the door and used a flat screw driver to prise the housing apart. Be careful not to drop the glass window as when the housings start coming apart the window is no longer secure.

I found that a small piece of plastic on the handle had perished and broken not allowing the correct function. A phone call to Sunstate spare parts got the new handle to me within a few days at a cost of $20.95.

My only problem now is putting the bloody thing back together. I have been at it for 3 days with no sucess. If you manage to work out how to put yours together please let me know. I hope this has helped and hasnt come too late.
Cherie.

Posted on Nov 20, 2008

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Posted on Jan 02, 2017

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Next load I would start with something that can be left in the machine. Use a basic cycle and see what happens. The locking of the door is normal and part of the wash process. The manual "attached link" describes where and when in the process the door will lock. You can try "pause" if the cycle needs to be interrupted.

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  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
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