Question about Brother MFC 420CN All-In-One InkJet Printer
To clear paper jam issue :
When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine
You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Posted on Oct 14, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
cause of paper jams is debris/foreign objects that accidentally fell into the
paper feed area. Please follow steps below to fix the problem:
Remove the sheets of paper from the feeder.
Grab a flashlight and look inside the feeder for any debris or foreign objects.
If you're willing and physically able, you may also turn the printer over. Any
debris should just freely roll out from the feeder.
If feeder is clear, place the printer back on the table, open the printer cover
and remove the cartridges.
Check the cartridge area for any obstructions/debris in the cartridge carrier's
path or the paper path.
If cartridge area is clear, close the cover.
Re-brick your printer. Pull out the power supply, black box where the
power cord is plugged in at the back of the printer, and put it back after 30
8. When the printer turns on, reinsert the cartridges and load some paper. Try to print a document again to verify that the problem is fixed.
Sep 24, 2011 | Lexmark X73 All-In-One InkJet Printer
Jul 03, 2011 | Canon PIXMA iP1300 Printer
Mar 02, 2011 | HP J4680 Office Jet All-In-One Printer
Feb 25, 2011 | HP DeskJet 3940 InkJet Photo Printer
Feb 21, 2011 | HP D4360 DeskJet Printer InkJet
Feb 16, 2011 | Canon PIXMA MP750 All-In-One InkJet...
Feb 12, 2011 | Canon PIXMA MX870 Wireless Office...
Jan 30, 2011 | HP Officejet 5510 All-In-One Thermal...
Sep 29, 2008 | Brother MFC 420CN All-In-One InkJet...
Sep 05, 2008 | Office Equipment & Supplies
142 people viewed this question
Usually answered in minutes!