Question about Brother MFC 420CN All-In-One InkJet Printer

1 Answer

Won't intialize after paper jam have no foreign objects but machine makes clicking sound when turned on, and machine won't initialize

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  • Anonymous Oct 02, 2008

    I had a paper jam and removed the visible paper. Now I have a message that reads, :unable to clean", refer to the maintenance guide. Any solution other than getting a new machine. It is not worth the cost the initial costs to repair.

  • mfcprob May 11, 2010

    I have this prob too...what the heck - says to look at routine maitenance..but there is nothing to correct as far as I can see....

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  • Brother Master
  • 4,338 Answers

To clear paper jam issue :
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000400/000095/faq000495_003.html?reg=us&c=us&lang=en&prod=mfc420cn_us


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine


You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Oct 14, 2008

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Printer is making a clicking sound when trying to print and paper won't feed all the way through. This is the first time this has occured. I have turn the printer off, turned off the computer and...


Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print a document again to verify that the problem is fixed.

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Hello and welcome to FixYa!

Paper jam
means their may be small bit paper jam in side
, actually there are some "micro sensors" that detect a paper jam. There will be tiny piece of paper inside those sensors, thus tripping the sensor and paper jammed keeps coming up. To solve this first of all Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder, If you become sure that now really there is no paper, dust or foreign objects then Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air.
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Hello and Welcome
If you are facing this error their may be small bit paper jam in side
There are some "micro-sensors" that detect a paper jam. There will be tiny piece of paper, or a lump of dust, inside those sensors, thus "tripping" the sensor and saying you paper jam.

To solve it
Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder

If you become sure that now really there is no paper, dust or foreign objects then
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After it if still you have error then it is probably that your Canon printer is in need of servicing by a service professional.
So go to the Canon Service Center. If you want to get support on Call then
Call Canon Support by phone, at 1-800-OK-CANON (1-800-652-2666)


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Hello thanks for using Fixya

Actually you are facing E3 error, E3 error is mostly because of paper jam. their may be small bit paper jam in side
There are some "micro-sensors" that detect a paper jam. There will be tiny piece of paper, or a lump of dust, inside those sensors, thus "tripping" the sensor and saying you paper jam.

To solve it
Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder

If you become sure that now really there is no paper, dust or foreign objects then
Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air.
If still problem exist then best & final option is to just contact to any HP service provider.

I hope this solution will helpful 4 u
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Hello thanks for using fixya

Actually you are facing E3 error, E3 error is mostly because of paper jam. their may be small bit paper jam in side
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To solve it
Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder

If you become sure that now really there is no paper, dust or foreign objects then
Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air.
If still problem exist then best & final option is to just contact to any Canon service provider.

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Hello thanks for using fixya

Actually you are facing E3 error, E3 error is mostly because of paper jam. their may be small bit paper jam in side
There are some "micro-sensors" that detect a paper jam. There will be tiny piece of paper, or a lump of dust, inside those sensors, thus "tripping" the sensor and saying you paper jam.

To solve it
Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder

If you become sure that now really there is no paper, dust or foreign objects then
Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air.
If still problem exist then best & final option is to just contact to any Canon service provider.

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To solve it
Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder

If you become sure that now really there is no paper, dust or foreign objects then
Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air.
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Hello thanks for using fixya
There are some "micro-sensors" that detect a paper jam. There will be tiny piece of paper, or a lump of dust, inside those sensors, thus "tripping" the sensor and saying you paper jam.

To solve it
Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder

If you become sure that now really there is no paper, dust or foreign objects then
Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air.
If still problem exist then best & final option is to just contact to any Canon service provider.

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Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
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Unable to initialize


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine
To clear paper jams:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000400/000095/faq000495_003.html?reg=us&c=us&lang=en&prod=mfc420cn_us
You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Sep 29, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Pixma iP 1500 shows paper jam and makes squealing noise when activated to print. There was no paper jam when this occured.


Remove foreign objects from the paper path iP1500

Remove foreign objects Foreign material inside the printer can cause printer malfunction Caution: The power cable should be disconnected from the unit when inspecting the paper path for obstructions.
  1. If there is any foreign material (such as a piece of metal or pen) inside the printer, after turning the printer off and removing the power cord from the outlet, remove it by hand, or with tweezers.

    i560_foreignmaterial.jpg

  2. Check to be sure that there is no foreign material by opening the printer's top cover and paper output tray.

    foreignmaterial2.jpg

Sep 05, 2008 | Office Equipment & Supplies

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