Question about Brother MFC 420CN All-In-One InkJet Printer

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Unable to initialize

Had paper jam, get message unable to initialize, have looked for foreign objects found nothing but machine clicks when turned on.says see maintenance

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  • Anonymous Feb 10, 2009

    the error message "unable to init." continues to appear,
    What I have to do next in order ........please.....

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  • Brother Master
  • 4,338 Answers

When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine
To clear paper jams:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000400/000095/faq000495_003.html?reg=us&c=us&lang=en&prod=mfc420cn_us
You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Oct 14, 2008

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DCP-J125 Uable to print (36)


The message Unable to Print (followed by a two character code) will appear on the display for one of the following reasons:

- Dirty encoder strip

- Foreign object, such as a paper clip or ripped piece of paper, stuck in the machine

- Mechanical malfunction

The most common cause of the issue is dirt on the encoder strip. Clean the encoder strip by doing the following:



CLEAN THE ENCODER STRIP

NOTE: The images shown below are from the representative product. The customer's model may look different from the picture.

1. Locate a lint free cloth such as a T-shirt, DRY eye glass cleaner cloth, DRY monitor cloth or wash cloth.

DO NOT USE ANY TYPE OF PAPER PRODUCTS (EX: paper towel, tissue paper, napkin, filter, news paper etc.) This will help ensure the dirt is removed from the encoder strip.

CHECK FOR FOREIGN OBJECTS & PAPER JAMS

2. After thoroughly cleaning the encoder strip, look inside the machine and in the two corners for jammed paper or foreign objects and remove them if any are found. Pieces of paper may be jammed under the print head.

If the print head is locked to the right side of the machine, press and hold the STOP/EXIT key for 5 seconds. This will cause the print head to move automatically to the middle of the machine and allow you to look for debris in the right corner.

3. Leave the scanner OPEN and turn the machine around so you are looking at the back of the machine.

4. Open the Jam Clear Cover and look inside the machine for paper. Remove any jammed paper that appears; then close the Jam Clear Cover and turn the machine back around to the front.

5. Gently close the scanner cover and verify the error message cleared from the display.

If you cleaned the encoder strip ONCE and the message continues to appear on the display, clean the encoder strip again. It is common to clean the encoder strip multiple times to resolve the issue.

If you cleaned the encoder strip at least TWICE and the message continues to appear on the display, unplug the machine from the power outlet for 2 seconds and plug it back in to cycle the power.

TEST THE MACHINE

NOTE: After a paper jam has been cleared, the Brother machine may complete a 2 minute cleaning cycle to remove paper dust from the nozzles before printing.


May 01, 2012 | Brother Printers & Copiers

1 Answer

Print unable 46


Hi,
There are probable two causes, a mechanical problem or a foreign object such as a paper clip or ripped paper is in the machine.
You need to open the scanner cover and remove any foreign objects inside the machine.
If the error message continues, disconnect the machine from the power for several minutes and then reconnect it.
Still if your problem continues then you need to reset the purge counter.

  • Enter machine maintenance mode . Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.
  • Press the Menu/Set and Black Start keys. Next press the “up to arrow” key four times to enter the maintenance mode.
  • Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine’s log information list (function code 80).
  • Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.
  • Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.
  • Press the Stop/Exit key to return to the initial stage of the maintenance mode.
  • Press the 9 key twice to return to the standby state.

Hope this helps .
Do rate the solution .

Shane

Dec 06, 2009 | Brother Professional MFC-5490CN...

2 Answers

Brother 130c print unable 50


Solution #1 is absolutely spot-on from adnanbhatti, copy the link into your browser to be able to see the photos of the printer and how to slide the print head:
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000500/000065/faq000565_013.html?reg=us&c=us&lang=en&prod=dcp130c_all&Cat=11

When I slid the print head over as specified, I found a little crumpled paper fragment soaked with ink. Pulled it out.... I turned on the printer, it ran a cleaning cycle automatically, and started printing just fine!

Aug 18, 2009 | Brother DCP 130C All-In-One InkJet Printer

2 Answers

Unable to clean message


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

1.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.

2. If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine...


Thanks.

Dec 29, 2008 | Brother MFC-5840CN All-In-One InkJet...

2 Answers

Printer has unable to clean message


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
Then with the power on, pull the plug from the wall for several minutes. The plug it in and power the unit up.
Here is the manual:
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Dec 18, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

What is 'print unable 51' never had a paper jam!


Do the following:

Print Unable
XX
The machine has a mechanical
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.

Open the scanner cover and remove any foreign
objects inside the machine. ( You might try cleaning the scanner glass.)
If the error message continues, disconnect the machine from
the power for several minutes and then reconnect it.

Try this and let me know what happens. Binary Bob

Nov 21, 2008 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Won't intialize


To clear paper jam issue :
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000400/000095/faq000495_003.html?reg=us&c=us&lang=en&prod=mfc420cn_us


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine


You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Sep 29, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Unable to print


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  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset.

See page 123 of the manual for more. http://welcome.solutions.brother.com/BSC/public/files/dlf/doc000222/MFC-210C_UsaEngUsr_B.pdf

Sep 02, 2008 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

DCP 115C does not print


Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely

the manual states for this problem
"The machine has a mechanical problem.
OR
A foreign obstacle such as a clip or ripped
paper is in the machine."

Aug 05, 2008 | Brother DCP 115C All-In-One InkJet Printer

3 Answers

Cleaning troubleshoot needed


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model. This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue. 1. Check for foreign objects, such as a clip or ripped paper, inside the machine. Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely. 2. If the error continues to appear, the machine may have a mechanical problem. If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:

Jul 28, 2007 | Brother MFC-5840CN All-In-One InkJet...

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