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Ultimate Care II does not spin all the time

I just posted my question and looking for more answers:"Our Whirlpool Ultimate Care II washes, pumps the water, but spins only one from about 10 times... Sometimes if I will relevel the busket it will spin. The motor works, but not spinning. And also it overfilled 2 times last summer. And love this washer - want to fix it!!! Please help!!! Thanks
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Can you suggest something, please?

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  • ignatusik Oct 03, 2008

    Thanks for reply!!! All your questions seem to be right on the money!!!

    It does make the noise - a think that it spins (water drains & motor works), but when I open the lid I see that it doesn't. I think it is better with the lighter load (sometimes it spins on it's own, but most of the times I have to help it - to lift the busket up alittle and turn clokwise a bit).

    When I lift the lid it does stop the noise.

    I do hear the water drain out, and I do hear the pause, and then I think that it started spinning, but it is only the noise (the noise is just a tiny bit different from when it spins - I already learnet it, and I go & help it to start spinning)

    About the new noises?... I think it did develop kinda a criket noise lately

    As far as overfilling - it does not happen too often, so I do not remember how did it go last time. But with your great advice I should be able to figure it out next time it happens! Thanks a lot!!!

    I will be waiting for you answer!!! while I sit here I turn the busket clockwise :-)

  • ignatusik Oct 05, 2008

    Do you think it is smarter to buy a new washer? If yes, what would you recommend please? Thanks

  • Toby Norton
    Toby Norton May 11, 2010

    You are going to have wear and tear on all machines. While I would say if it was just the 1 problem it would be worth it (albeit a bit time consuming), as it is not the only problem you are having you may be looking at parts charges for a couple of different problems. Either way it would probably still be cheaper to fix it your self. The old addage does hold true that the older they are, the longer they tend to keep running. Of course with a new washer you get all brand new parts and at least a year warranty.Not to mention you can look at a more high efficency washer to cust down utility costs. I can give you both sides of the argument for repair/ replace, but either way you'll need to make that call yourself.

  • Toby Norton
    Toby Norton May 11, 2010

    Sounds like your drive block is going/ gone out. The simplest explination is by looking at the diagram on this page: http://www.searspartsdirect.com/partsdir... part number 17 and priced 12.99 and this page http://www.searspartsdirect.com/partsdir... part number 1 priced 98.00.



    The workings of the part are this: The area where you put all of your clothes (called the basket) sits on top of the drive block (part 17 I mentioned) all of the weight of the basket and your clothes rests on it. Now underneath that it the basket drive (part 1 I mentioned) It supports the drive block. There are two tabs that go between the two so that it can transfer movment colck wise or counter clock wise. Once these tabs start to wear, they will keep proper movement from occouring (it basically slips) . It will finnally get to the point where one cust through the other and movement stops all together.



    I can walk you through the replacement steps. It will take you a 1-2 hours and require a specialized tool. Rather than order the parts, I would take your model number down to a local appliance parts supply store (this saves on time and shipping costs). The tool you will need they will likely sell there as well. It is commonly refered to as a spanner wrench. It usually runs between $20-25. If you're ready to under take this, write me back ant let me know and I will get started typing up the steps.

  • Toby Norton
    Toby Norton May 11, 2010

    Intermitent problems can be the most difficult to track down. When the unit does not spin, does it make any noise? Does it make a difference if you have a heavy or light load in it at the time? If you lift the lid while it should be spinning, does it stop or make a noise? durring the final spin, you should hear the water drain out. After a few minutes, you should then hear a pause and the unit begin spinning. Do you hear this pause? Have any new noises developed recently? These may seem like random questions, but I can already list 10 pieces that can cause an intermitent spin problem.



    As far as overfilling use the following tests to determine which componant it is. Does the overfilling continue when the machine is turned off? (water still comes in through the hoses) No? Replace the pressure switch. Yes? read on. Does it continue if you unplug the machine. No? replace the timer. Yes? replace the water valve.

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SOURCE: Whirlpool Ultimate Care II spins only once in a while :-)

hi there,

sounds like the timer switch. the switch is mechanical, so it's quite easily replacable.

also, the overfilling is a result of the pressure switch no engaging. this switch senses the water level and once it's up to capacity, it will shut off the water supply into the tub. check the switch and switch wire to make sure it's working correct. this switch is also mechanical and easy to fix.

let me know if i can be of more help.

thanks

Posted on Sep 29, 2008

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hi there,

sounds like the timer switch. the switch is mechanical, so it's quite easily replacable.

also, the overfilling is a result of the pressure switch no engaging. this switch senses the water level and once it's up to capacity, it will shut off the water supply into the tub. check the switch and switch wire to make sure it's working correct. this switch is also mechanical and easy to fix.

let me know if i can be of more help.

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