Question about Gateway 7320GZ Notebook
My parents gave us their Gateway 7320 GZ Notebook. The DVD drive will only open with the assistance of a paperclip, and when you put a disc in, it will not read it. It is the factory-installed drive and it shows as working properly in Device Manager. I am wondering if I should just go ahead and buy a new drive and install it, or if there is a fix for this? Anything we could try? I want to reinstall windows so we can start from scratch on it, but of course, can't do this until we figure out what is up with the drive.
If the ejector mechanism is damaged, which would certainly cause the "won't eject" problem, then it's quite likely that the device itself has some other problem - most likely electrical damage to the built-in circuit board.
Your system can recognize the device because it's plugged into the motherboard, but cannot communicate with it, which is why you can't play DVD's nor eject it with the button or through Windows.
You can find replacements all day long on sites such as eBay for around $40-50
Hope this helps you :)
Posted on Sep 29, 2008
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Posted on Jan 02, 2017
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