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Lthis is the third email could you please put me onto the right department regarding subscriptions renewal l acciendtly clicked an incorrect amount when l was renewing my subscription l put279.00 insted of 79.99 and it has beeen put through on my mastercard. If l dont get any one to respond to this l am going to be very upset. please help me

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Sorry to hear you're having a problem.. I'm just a volunteer answering questions so I'm not involved with fixya in any official level.. but you may want to try this page:
http://www.fixya.com/contact

or email premium.support@fixya.com for billing inquiries

I would even try to get a number by looking up the address in www.411.com
1710 S Amphlett Blvd, Suite 110
San Mateo, CA 94402
USA

hope you get your issue taken care of..
good luck!

Posted on Sep 29, 2008

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Want to renee subcription to web root and filled out form and cannot get results


Go to the URL below and near the bottom of the page on the right side is a link for contact support. They would be the people to talk to about renewals for their product.

http://www.webroot.com/En_US/support-2011-products.html

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Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.


Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks

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My Norton 360 protection ends in 14 days. I have not the email sent to me afterI ordered my subscription. Please can you provide the renewal code? Ken


ken you have clicked a link to fixya, as you have been searching the net, you need to email norton, but bear in mind it may take 24 hours to reply

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Unable to enter Subscription Key/Renewal Code


The renewal should be under the help tab of the internet security main screen. After renewing, U should get an email with the new code to enter.

May 26, 2008 | PC Desktops

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I did not receive a download instruction by e-mail when I renewed my subscription to Webroot Antivirus. I also purchased Window Washer Invoice no. E000010798720, April 7. My computer does not accept...


Hi - try these instructions below. If it solves your problem PLEASE rate this as fixed. If not, DON'T RATE YET. Add a comment letting me know what happened and I'll be happy to assist you further. Thanks.

To request a new download or update of your software, please do the following:
1. Go to http://www.webroot.com/company/support/
2. Click on Request Download
3. Select the product you are using
4. Enter your last name and email address in the fields provided. Make sure that you provide the last name and email address that was used to register your software.
5. Click Request Download Instructions
You should then receive an email containing your license code as well as instructions on how to download your software.

Jeff

May 14, 2008 | PC Desktops

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